Maleia Williams
Harrisburg
Summary
Utilize years of expertise in retail and customer service to drive company success, supported by a strong foundation in artistic endeavors.
Overview
24
24
years of professional experience
Work History
Merchandising Team Lead
Sam's Club
Mechanicsburg, PA
01.2024 - Current
- Led merchandising initiatives to enhance product visibility and customer engagement.
- Developed and implemented strategic plans for seasonal inventory management.
- Trained and mentored team members on merchandising standards and best practices.
- Analyzed sales data to optimize product placement and drive sales growth.
Visual Merchandiser
Kohls Department Store
Colonial Park, PA
09.2020 - 12.2024
- Worked with store managers to implement new displays, promotions and store layout changes.
- Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
- Trained and supervised junior team members in visual merchandising techniques for consistent brand presentation across the store.
- Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
Visual Merchandiser Manager
Boscov's Department Store
Colonial Park, PA
10.2014 - 03.2020
- Implemented seasonal updates to displays, ensuring alignment with brand guidelines and market trends.
- Conducted regular store audits to maintain visual standards and compliance with corporate policies.
- Designed floor plans that maximize customer flow and enhance shopping experience.
- Led creative brainstorming sessions to innovate merchandising concepts that attract target demographics.
Visual Merchandiser Manager
JCPenny Department Store
Camp Hill, PA
08.2012 - 10.2014
- Developed and executed compelling visual displays to enhance customer engagement and sales performance.
- Collaborated with cross-functional teams to align merchandising strategies with marketing initiatives.
- Analyzed sales data to inform visual merchandising decisions and optimize product placement.
- Trained and mentored junior staff on best practices in visual presentation techniques.
Visual Merchandising Manager
Boscov’s Department Store
Frederick, MD
08.2010 - 08.2012
- Create visual presentations for events to generate sales. Set up company prototype according to corporate direction. Create vendor shops. Set up annual holiday trim. Set the entire store to company best merchandise practices and standards. Dress mannequins and forms. Set weekly cosmetics events. Hang large ceiling signs using clips and poles. Rigging and salvaging props or other items for reuse
Area Manager China/Gifts/Bridal
Boscov’s Department Store
Cam Hill, PA
04.2004 - 08.2010
- Oversaw scheduling and supervision of sales floor and stockroom activities. Managed timely adjustments to pricing. Facilitated bride registrations and resolved customer issues. Conducted annual performance reviews and generated sales reports.
Human Resource Manager
Lord and Taylor Department Store
PA
10.2002 - 11.2003
- Developed and implemented employee training programs to enhance performance and engagement.
- Streamlined recruitment processes to improve candidate selection and reduce time-to-fill positions.
- Managed employee relations, resolving conflicts and fostering a positive workplace culture.
- Conducted performance evaluations, providing constructive feedback to support staff development.
Assistant Manager Ladies Shoes
Lord and Taylor Department Store
Harrisburg, PA
10.2001 - 11.2003
- Supervise 6 employees. Forecast projected sales goals, respond to customer complaints and, create visual displays to help generate sales
Assistant Manager Children’s
Lord and Taylor Department Store
Harrisburg, PA
10.2001 - 07.2002
Education
Fashion Marketing
Bradley Academy
York, PABartending
Harrisburg Area Community College
Fashion Marketing
Fashion Institute of Design Merchandising
Sherman Oaks, CASkills
Merchandise presentation
Store layout
Pricing strategy
Promotional planning
Timeline
Merchandising Team Lead
Sam's Club
01.2024 - Current
Visual Merchandiser
Kohls Department Store
09.2020 - 12.2024
Visual Merchandiser Manager
Boscov's Department Store
10.2014 - 03.2020
Visual Merchandiser Manager
JCPenny Department Store
08.2012 - 10.2014
Visual Merchandising Manager
Boscov’s Department Store
08.2010 - 08.2012
Area Manager China/Gifts/Bridal
Boscov’s Department Store
04.2004 - 08.2010
Human Resource Manager
Lord and Taylor Department Store
10.2002 - 11.2003
Assistant Manager Ladies Shoes
Lord and Taylor Department Store
10.2001 - 11.2003
Assistant Manager Children’s
Lord and Taylor Department Store
10.2001 - 07.2002
Fashion Marketing
Bradley Academy
Bartending
Harrisburg Area Community College
Fashion Marketing
Fashion Institute of Design Merchandising