Maleigha Hunter
Shreveport,LA
Summary
I excel in high-pressure environments, enhancing guest satisfaction and team efficiency. Great at creating personalized relationships with customers to ensure the best possible experience. Efficient money handling and navigating different POS systems.
Overview
2
2
years of professional experience
Work History
Front of House Employee
Walkon's Sports Bistro
Shreveport, LA
03.2025 - 12.2025
- Assisted with menu explanations, enhancing customer understanding of offerings.
- Processed orders accurately using point-of-sale system for efficient service delivery.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Responded to customer inquiries promptly, resolving issues to enhance satisfaction.
- Trained new employees on front-of-house procedures and best practices for efficiency.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
Front of House Team Member
Chic-Fil-A
Shreveport, LA
01.2024 - 12.2024
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Assisted team members in maintaining cleanliness and organization of dining area to uphold brand standards.
- Operated point-of-sale system efficiently, processing orders and handling cash transactions accurately.
- Collaborated with kitchen staff to ensure timely food preparation and delivery for optimal service flow.
- Adapted quickly to changing priorities during peak hours, enhancing overall team productivity and efficiency.
- Resolved customer inquiries and complaints promptly, demonstrating strong problem-solving skills and empathy.
- Participated in training new team members on operational procedures and customer service best practices.
Host
El Paso Mexican Restaurant
Shreveport, LA
10.2023 - 06.2024
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system to optimize seating arrangements.
- Assisted with menu explanations and answered customer inquiries.
- Coordinated waitlist and communicated effectively with kitchen staff.
- Monitored dining area for cleanliness and guest comfort.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
High School Diploma -
Captain Shreve High School
Shreveport, LA05.2025
Skills
Strong work ethic
Customer service
Team player attitude
Problem-solving
Multitasking and organization
Positive demeanor
Cash handling proficiency
First aid training
Basic math
Foreign language skills
Payment processing
Open-close procedures
Adaptability and flexibility
Teamwork and collaboration
Cleaning
Food and beverage service
POS system use
Affiliations
Delta Kappa chapter of Kappa Alpha Theta sorority
Timeline
Front of House Employee
Walkon's Sports Bistro
03.2025 - 12.2025
Front of House Team Member
Chic-Fil-A
01.2024 - 12.2024
Host
El Paso Mexican Restaurant
10.2023 - 06.2024
High School Diploma -
Captain Shreve High School