Detail-oriented hospitality professional with hands-on experience coordinating events, managing guest flow, supporting nightlife operations, and delivering elevated guest experiences in high-volume venues. Strong background in client communication, event setup, upselling, and team coordination across restaurant, club, and large-scale event environments. Thrives in fast-paced, people-driven settings.
Overview
9
9
years of professional experience
3
3
Certifications
Work History
Banquet & Event Coordinator | Hospitality Team Lead
Flanker Sporting Club & Restaurant
Salt Lake City
06.2022 - Current
Coordinate private and semi-private events from inquiry through execution, including walkthroughs, client communication, space setup, and day-of support
Conduct venue tours and assist with upselling event packages, food & beverage, and premium experiences
Support event logistics including room layouts, timelines, staffing coordination, and guest flow
Work closely with service, kitchen, and management teams to ensure seamless execution
Maintain elevated guest experience standards in a high-volume, nightlife-adjacent environment
Cross-trained across multiple front-of-house roles to support events and peak service periods
Delivered fast, polished service during high-traffic events and club nights
Managed bottle service sales and VIP guest interaction
Supported floor operations, crowd flow, and cleanliness during large-scale events
Additional Roles: Server
Cocktail Waitress
Host
Food Runner
Busser
Below Wing Agent
Delta Air Lines
06.2021 - 03.2023
Supported time-sensitive operations in a highly regulated environment
Coordinated team workflows to ensure on-time departures and arrivals
Maintained strong attention to detail, safety protocols, and efficiency under pressure
Demonstrated reliability, punctuality, and adaptability in fast-paced conditions
Caregiver
5STAR Disability Services
06.2020 - 06.2021
Organized schedules and supported daily routines for multiple clients
Demonstrated strong communication, patience, and responsibility
Maintained clean, safe, and structured environments
Server
Royal Kava Bar
West Valley City
03.2018 - 08.2019
Customer service, cash handling, upselling, and multitasking in busy environments
Prepared and served beverages according to menu specifications.
Maintained cleanliness and organization of the bar area.
Assisted with inventory management and stock replenishment.
Handled cash transactions accurately and responsibly.
To-Go / Front Counter
Buffalo Wild Wings
West Valley City
01.2018 - 05.2018
Delivered exceptional customer service in high-pressure restaurant settings.
Handled cash register transactions with accuracy and efficiency during peak hours.
Executed upselling techniques to enhance revenue and customer experience.
Demonstrated multitasking abilities to manage multiple responsibilities effectively.
Cashier
Home Depot
Springfield
01.2017 - 07.2017
Processed customer transactions accurately at point of sale, ensuring operational efficiency.
Assisted customers with product inquiries and store navigation for optimal shopping experience.
Engaged customers in friendly conversation to promote upselling and build rapport.
Handled cash transactions with precision, maintaining financial integrity in busy environments.
Education
High School -
Granger High School
West Valley City, UT
Student-Athlete
University of Maine At Fort Kent
Fort Kent, ME
Student-Athlete
New Mexico Highlands University
Las Vegas, NM
Skills
Event coordination and management
Customer service excellence
Hospitality standards adherence
Time management skills
Creative problem solving
Guest relations
On-site execution and logistics
Client communication strategies
Venue assessments
Upselling techniques
Food and beverage management
Premium experience delivery
High-volume operations expertise
Hospitality operations oversight
Team coordination and collaboration
Multitasking abilities
Pricing negotiation skills
Event setup and breakdown
References
Available upon request
Certification
Food Handlers Permit
Affiliations
Basketball Rec League
Timeline
Banquet & Event Coordinator | Hospitality Team Lead
General Manager - Event & Banquet Coordinator at Trattoria Vaccaros Italian Kitchen & BarGeneral Manager - Event & Banquet Coordinator at Trattoria Vaccaros Italian Kitchen & Bar