Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Malek Harris

Gibsonton

Summary

Dynamic Site Manager with a proven track record at Mister Car Wash, excelling in team leadership and quality assurance. Achieved a significant reduction in safety incidents through rigorous site inspections and effective problem-solving. Extremely Skilled in sales and coaching, fostering strong client relationships and enhancing team performance.

Overview

4
4
years of professional experience

Work History

Site Manager

Mister Car Wash
09.2021 - Current
  • Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
  • Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
  • Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
  • Interviewed, hired, and trained new workers.
  • Resolved issues between employees and customers using company policies.
  • Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
  • Managed subcontractors, ensuring quality workmanship and adherence to project timelines and specifications.
  • Coordinated training programs for new hires, ensuring all team members were knowledgeable about company policies, safety practices, and job-specific skills.
  • Lead the sales team into the direction of positive numbers.
  • Maintained records and logs of work performed and materials and equipment used.
  • Oversaw all daily office operations and equipment maintenance.
  • Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.

Crew Member

Mister Car Wash
09.2021 - 07.2022
  • Sale memberships
  • Sale our premium options
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.

Education

Associate of Science - Fire Science

Saint Petersburg College
Palm Harbor, FL

High School Diploma -

Nature Coast Technical High
Brooksville, FL

Skills

  • Team leadership
  • Site inspection and management
  • Quality assurance
  • Problem-solving
  • Management
  • Sales
  • Sales with an deadline
  • Coaching and mentoring

Accomplishments

    Leader of Sales for 3 consecutive months

    Employee of the month 3X

Timeline

Site Manager

Mister Car Wash
09.2021 - Current

Crew Member

Mister Car Wash
09.2021 - 07.2022

Associate of Science - Fire Science

Saint Petersburg College

High School Diploma -

Nature Coast Technical High

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Malek Harris