Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Receptionist

Malek Ismail

Irving,TX

Summary

Driven by passion and a unique blend of skills, I excelled as a Sales Manager at Sales Talent, where I led my team to surpass sales targets by over 20%. My expertise in customer relationship management and security protocols, combined with a proven track record in team leadership and phone inspection, sets me apart. Fluent in multiple languages, I bring specialized expertise and a dynamic approach to achieving business goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sales Manager

Sales Talent
07.2018 - 08.2027

1.Sales Leadership:

- Develop and implement sales strategies to achieve monthly, quarterly, and annual sales targets.

- Monitor sales performance and provide regular reports to senior management.

- Analyze market trends and competitor activity to identify opportunities for growth.


2.Team Management:

- Recruit, train, and mentor sales staff to ensure a high-performing team.

- Set individual and team sales goals and provide ongoing coaching and feedback.

- Foster a positive and motivated work environment.


3.Customer Relationship Management

- Ensure exceptional customer service throughout the sales process.

- Resolve customer complaints and issues promptly and professionally.

- Build and maintain long-term relationships with customers to encourage repeat business and referrals.

Security Officer

Patrol Security
01.2022 - 03.2024

Job Title: unarmedSecurity Officer

The Security Officer is responsible for safeguarding restricted materials, ensuring compliance with security protocols, and maintaining a secure environment. This role involves monitoring access, conducting inspections, and responding to security incidents to prevent unauthorized access or breaches.

1.Security Monitoring:

- Monitor restricted areas to ensure compliance with security protocols.

- Conduct regular patrols and inspections of facilities to detect and prevent security breaches.


2.Access Control:

- Verify credentials and authorize access to restricted areas.

- Maintain logs of personnel and materials entering or exiting secure zones.


3.Incident Response:

- Respond promptly to security incidents, alarms, or emergencies.

- Investigate and report security breaches or suspicious activities.

Warehouse Worker

Inspection Technologies
04.2018 - 11.2021

Warehouse Associate – Phone Inspection and Waterproofing Machine Operator.


1.Phone Inspection:

- Inspect mobile phones for physical damage, functionality, and overall quality.

- Test phone features such as touchscreen responsiveness, camera, speakers, and buttons.

- Document and report any defects or issues found during inspection.

- Ensure all inspected phones meet company quality standards before proceeding to the next stage.


2.Waterproofing Machine Operation:

- Operate and maintain the waterproofing machine according to standard operating procedures.

- Load and unload phones into the machine, ensuring proper placement and handling.

- Monitor the machine during operation to ensure consistent quality and performance.

- Perform routine maintenance and troubleshooting on the machine as needed.

Education

Bachelor Of Engineering Technology - Engineering Mechanics

Al Batra
Amman Jordan
04.2019

Skills

    Unique Value Proposition

    Specialized ExpertiseUnique skills or experiences that set the employee apart (eg, fluency in multiple languages, niche technical skills, etc)

    Passion and Drive Evidence of enthusiasm for the role or industry

Certification

College

Languages

English
Full Professional

Timeline

Security Officer

Patrol Security
01.2022 - 03.2024

Sales Manager

Sales Talent
07.2018 - 08.2027

Warehouse Worker

Inspection Technologies
04.2018 - 11.2021

Bachelor Of Engineering Technology - Engineering Mechanics

Al Batra
Malek Ismail