Malena McCoy
Clinton Township
Summary
Senior level Appraiser IV with a solid background in commercial and industrial property valuation, with comprehensive market analysis skills, and experience in applying the cost, sales comparison, and income approaches to derive accurate, equitable, and defensible values. Demonstrated expertise in assessing property values, with strong skills in sales analysis and communicating complex valuation concepts to varies stakeholders. Proven ability to lead teams, promoting a positive workplace that improves office morale and team productivity.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Appraiser IV
City of Detroit Assessor’s Office
Detroit, Mi
02.2022 - Current
- Conduct advanced appraisal and assessment work for commercial and industrial properties in accordance with Michigan property tax laws and guidelines.
- Review and analyze complex real estate transactions, construction cost, income, sales comparison approaches, market trends, and economic factors to determine property values.
- Oversee and perform field inspections, including measuring, sketching and photographing properties to accurately document and verify characteristics, condition, land use, and improvements for accuracy in assessment records.
- Lead and mentor junior appraisers, providing training on valuation techniques, appraisal standards, and compliance with Michigan’s General Property Tax Act.
- Assist in the administration of property tax exemptions, including non-profit and tax abatements, ensuring compliance with state statutes and local policies.
- Prepare detailed appraisal reports, defend assessments during Board of Review and Michigan Tax Tribunal proceedings, and provide expert testimony as needed.
- Utilize CAMA (Computer-Assisted Mass Appraisal) systems and GIS mapping tools to maintain accurate property data and improve efficiency in valuation processes.
- Collaborate with taxpayers, attorneys, and local officials to address assessment inquiries and resolve disputes professionally and transparently.
- Generating and reviewing land analysis, ECF analysis, and sales studies reports.
Appraiser II
City of Detroit Assessor’s Office
Detroit, Mi
10.2020 - 02.2022
- Conduct appraisals of commercial and industrial properties to determine fair market value in accordance with Michigan property tax laws and assessment standards.
- Analyze property characteristics, market data, and comparable sales to establish equitable assessments.
- Review and process applications for tax exemptions, including nonprofit and special-use properties, ensuring compliance with state statutes and local ordinances.
- Perform field inspections, measure structures, and document property changes to maintain accurate assessment records.
- Assist in defending property valuations before the Michigan Tax Tribunal and local Boards of Review by preparing reports and presenting evidence.
- Utilize computer-assisted mass appraisal (CAMA) systems and Geographic Information Systems (GIS) to enhance property valuation accuracy.
- Provide guidance to property owners, attorneys, and stakeholders on assessment policies, appeal procedures, and property tax regulations.
- Stay current on changes to Michigan assessment laws, appraisal techniques, and industry best practices through continuing education and professional development.
Clerk III
City of Detroit Assessor’s Office
Detroit, Mi
07.2018 - 10.2020
- Assisted in the review and processing of property transfer affidavits, homestead exemptions, and other taxpayer filings and ensuring compliance with state guidelines.
- Provided customer service to property owners, answering inquiries related to assessments, exemptions, and tax appeals.
- Conducted data entry and verification of property record information in the assessment database (BS&A or other municipal software).
- Coordinated with appraisers to update property records based on inspections, permits, and sales data.
- Explained assessment policies to taxpayers, and providing any requested documentation related to property assessments and exemptions.
- Assisted in the preparation of Board of Review materials and maintained records of assessment appeals.
- Maintained confidentiality and accuracy in handling sensitive taxpayer information.
ED Nurse Tech
St. John Providence Macomb Hospital
Warren, Mi
01.2010 - 07.2018
- Provided direct patient care under the supervision of registered nurses and physicians in a fast-paced emergency department.
- Assisted with triage, vital signs monitoring, specimen collection, and basic medical procedures, ensuring timely and efficient patient care.
- Performed EKGs, phlebotomy, wound care, splinting, and other essential bedside procedures.
- Responded to medical emergencies, including CPR and trauma situations, following established protocols.
- Maintained accurate patient records and assisted in documentation to support clinical decision-making.
- Collaborated with interdisciplinary teams to ensure seamless patient transitions and high-quality care.
- Supported patient mobility and comfort by assisting with repositioning, transport, and hygiene needs.
- Adhered to infection control and safety protocols to maintain a sterile and secure environment.
Education
Bachelor of Science - Organizational Leadership Major
Central Michigan University
Mt. Pleasant06-2026
High School Diploma -
Mt. Clemens High School
Mt. Clemens, Mi06-2001
Skills
- Proficiency in Appraisal Software AssessingNet, Connect Explorer Eagleview and CoStar
- Appraisal analysis using the three approaches to value
- Data collection & Sales analysis skills
- Standard Operating Procedure (SOP) Development & Implementation
- Quality Control & Audit Procedures
- Commercial/Industrial property valuation and Appraisal report writing
- Leadership, Training and Teamwork collaboration
- Expertise in Property Inspections
Affiliations
- Wayne County Association of Assessing Officers (WCAAO) - Held positions on the Executive Board as Treasurer, Vice President, and President.
- Member, Southeastern Chapter Michigan Assessors Association (SECMAA)
- Member, Michigan Assessors Association (MAA)
- Member, International Association of Assessing Officers (IAAO)
Certification
- Supervisor Training Program Certificate | City of Detroit of Talent Development and Performance Management Completion Date: 2023-06
- Michigan Advanced Assessing Officer Certificate | Michigan State Tax Commission Completion Date: 2022-08
- Michigan Certified Assessing Officer Certificate | Michigan State Tax Commission Completion Date: 2019-06
- NCI School of Real Estate Certificate | Novi, Mi Completion Date: 2015-09
- Baker College | Nursing Assistant Certification | Clinton Twp, Mi Completion Date: 2005-09
Timeline
Appraiser IV
City of Detroit Assessor’s Office
02.2022 - Current
Appraiser II
City of Detroit Assessor’s Office
10.2020 - 02.2022
Clerk III
City of Detroit Assessor’s Office
07.2018 - 10.2020
ED Nurse Tech
St. John Providence Macomb Hospital
01.2010 - 07.2018
Bachelor of Science - Organizational Leadership Major
Central Michigan University
High School Diploma -
Mt. Clemens High School