Viettu Deem
Houston,TX
Summary
Proactive professional with 9 years of experience and a proven knowledge of business personal property appraisal. Aiming to leverage my abilities to successfully fill the Analyst II role at Harris Central Appraisal District.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Appraiser IV
Harris Central Appraisal District
01.2015 - Current
- Adhering to quality and service standards to support operational goals
- Assist property owners in understanding the appraisal process
- Explained assessed values to property owners and defend appealed assessments at hearings
- Consistently exceeded performance goals set by supervisors regarding turnaround times and error rates
- Supported fellow appraisers in developing their skills through mentorship and collaboration initiatives
- Assist management in completing special projects
- Sought continuous education opportunities, staying current on industry changes and best practices
- One full season of residential appraisal experience
Education
Bachelor of Science - Hospitality Management
University of Houston
Houston, TX05.2018
Skills
- First class customer service
- Critical thinking
- Active listening
- Business property appraisal
Accomplishments
- Revised and updated Visiflow sorting procedures and provided training for fellow field appraisers
- Assisted with new hire orientation and employee training
- Collaborating with GIS team in the development of new field app for upcoming field season
- Selected Employee of the month in 2023
Certification
- Registered Professional Appraiser, RPA
- Certified Tax Assessor, CTA
Languages
Vietnamese
Professional Working
Timeline
Appraiser IV
Harris Central Appraisal District
01.2015 - Current
Bachelor of Science - Hospitality Management
University of Houston
- Registered Professional Appraiser, RPA
- Certified Tax Assessor, CTA
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