Summary
Overview
Work History
Education
Skills
Timeline
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Malena Mendez

Stockton,CA

Summary

Dynamic Shift Supervisor at Starbucks Coffee Company with a proven track record in training teams and enhancing operational efficiency. Expert in cash handling and inventory management, achieving significant waste reduction. A reliable team player dedicated to fostering a supportive work environment while delivering exceptional customer service. Passionate about empowering colleagues to excel.

Overview

5
5
years of professional experience

Work History

Shift Supervisor

STARBUCKS COFFEE COMPANY
11.2019 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
  • Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.

Education

Bachelor of Arts - Psychology

Arizona State University
Tempe, AZ
05-2025

Skills

    Passionate about working closely with the people

    Team player and reliable

    Goal-oriented and mindful of time required to accomplish

    Utilizes resources to aid in times of need

Timeline

Shift Supervisor

STARBUCKS COFFEE COMPANY
11.2019 - Current

Bachelor of Arts - Psychology

Arizona State University
Malena Mendez