Summary
Overview
Work History
Education
Skills
Community & Volunteer Experience
Timeline
Generic

Malena Villaseñor

ROHNERT PARK,California

Summary

Personable and bilingual individual with expertise working in fast-paced settings. A professional with expertise spanning over 5 years of experience in the restaurant industry and various volunteering roles.

Overview

7
7
years of professional experience

Work History

Catering

Villa Corona
01.2018 - Current
  • Delivered exceptional customer service while catering a diverse range of events, such as weddings and birthdays, corporate gatherings, and private parties
  • Expertly served food and beverages to guests, attentively addressing individual dietary restrictions and assuring guest satisfaction throughout each event.

Busser

Lobo’s Campus Restaurant
08.2022 - 05.2024
  • Effectively managed multiple tasks within a high-pressure environment
  • Performed setup, sanitization, and restocking, maintaining a clean, organized facility.
  • Supported team members with additional tasks, promoting a positive work environment.

Customer Service

Mills College Fitness Center
01.2022 - 05.2022
  • Supervised desk operations and performed inventory checks of all stock and supplies at directed intervals
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.

Education

Bachelor of Arts - Global Studies, Europe/Spain

Sonoma State University
Rohnert Park, CA
05.2024

Bachelor of Arts -

Mills College
Oakland, CA
01.2022

Bachelor of Arts -

Napa Valley College
Napa, CA
01.2022

Skills

  • Research and Analytical Skills
  • Intercultural Communication
  • Cross-Cultural Collaboration
  • Teamwork
  • Organization
  • Creativity
  • Attention to Detail
  • Time Management
  • Microsoft Office (Word, Excel, and PowerPoint)

Community & Volunteer Experience

TurnUp, Remote Internship, 10/2023, 03/2024

Youth-led non-profit devoted to promoting democracy by increasing youth voter registration and turnout by educating and removing systematic barriers to civic participation, 

  • Researched weekly educational tasks such as health equity, media literacy, voter ID laws, and wrongful conviction, and attended group meetings to share findings.
  • Contributed to grassroots activism through phone and text banking, post-carding, canvassing, and letter-writing.


CSU IP Study Abroad, Madrid, Spain, 08/2023, 01/2024, 

Study abroad program that allows students to add an international dimension to their education, gain international understanding, and experience life outside the U.S.

  • Studied at Complutense University, focusing on Spain's contemporary socio-political economy and foreign policy.
  • Gained substantial cultural and international insights that enriched my academic journey and cultural awareness, fostering cross-cultural collaboration, critical thinking, adaptability, and independence.


Community Project Inc., Napa, CA, 2016, 2020

A non-profit women’s volunteer organization, raising money through sales of the CP Thrift Shop to donate money to worthy causes within Napa County

  • Managed book pricing and holiday inventory, contributing toward the success of the largest annual holiday sale.
  • Designed seasonal window displays and participated in charity events to support local causes.

Timeline

Busser

Lobo’s Campus Restaurant
08.2022 - 05.2024

Customer Service

Mills College Fitness Center
01.2022 - 05.2022

Catering

Villa Corona
01.2018 - Current

Bachelor of Arts - Global Studies, Europe/Spain

Sonoma State University

Bachelor of Arts -

Mills College

Bachelor of Arts -

Napa Valley College
Malena Villaseñor