Summary
Overview
Work History
Education
Skills
Timeline
Generic

MaLesha Burt

Mount Pleasant,MI

Summary

Hardworking and passionate individual enthusiastic about building the community outreach to foster talent and beauty in the world made by our own hands. Outgoing and personable excelling in customer service and team collaboration. Recognized for enhancing customer relationships through empathy and attention to detail. Committed to fostering positive relationships and delivering high-quality and meaningful results. Experienced in office setting handling professional productivity, efficiency and service quality across various environments.

Overview

18
18
years of professional experience

Work History

Cashier/Delivery Driver

Downtown Drugs
06.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Completed on-time deliveries by choosing best and most efficient routes.

Graphic Designer

MyMichigan Health
02.2012 - 02.2023
  • Completed final touches for projects such as images sizes and font selection.
  • Met with customers to present mockups and collect information for adjustments.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Implemented new design software to improve team productivity and project outcomes.
  • Managed form design for the health system as a whole based on need from support staff and edits as needed.
  • Managed database for tracking and availability of forms to consolidate within the various locations in order to maintain consistency throughout the health system.
  • Assisted the Health Information Management staff when needed with importing paper forms into the patient's medical record.

Paraprofessional

Pullen Elementary School
01.2022 - 05.2022
  • Provided one-on-one assistance for students with various disabilities, fostering an inclusive learning environment.
  • Coordinated with general education teachers, contributing valuable insights about students'' strengths and challenges within the inclusion setting.
  • Supported students'' social-emotional development through the implementation of targeted interventions and ongoing encouragement.

Residential House Cleaner

Self Employed
03.2018 - 02.2022
  • Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
  • Developed strong relationships with clients, earning trust through reliability and attention to detail.
  • Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
  • Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.

Certified Nursing Assistant

MyMichigan Health
04.2007 - 02.2012
  • Provided high-quality personal care services within the psychiatric unit such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

Education

Alma Public School
Alma MI
05-2007

Skills

  • Customer service
  • Work ethic and integrity
  • Patience and empathy
  • Team collaboration
  • Critical thinking
  • Data entry
  • Relationship building
  • Attention to detail
  • Problem-solving
  • Effective multitasking

Timeline

Cashier/Delivery Driver

Downtown Drugs
06.2023 - Current

Paraprofessional

Pullen Elementary School
01.2022 - 05.2022

Residential House Cleaner

Self Employed
03.2018 - 02.2022

Graphic Designer

MyMichigan Health
02.2012 - 02.2023

Certified Nursing Assistant

MyMichigan Health
04.2007 - 02.2012

Alma Public School

Similar Profiles

CREATE PROFILE