Malia Billy
Flagstaff,AZ
Summary
Passionate barista with experience in a fast-paced environment. Skilled in making drinks fast and precise and also recommending new drinks when inquired. Conversed well with customers to ensure a great experience to want to return.
Overview
2
2
years of professional experience
Work History
Barista
Bashas'
Tuba City, Arizona
03.2023 - Current
- Greeted customers while taking orders for coffee, food items, and other beverages.
- Maintained high cleanliness levels, organization, and sanitation of food and beverage products to ensure quality.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
- Managed time effectively to ensure tasks were completed on schedule.
- Developed relationships with regular customers, recognizing preferences and anticipating needs.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
Education
High School Diploma -
ASU Prep Digital
Tempe, AZ12-2020
Bachelor of Arts - English
Northern Arizona University
Flagstaff, AZSkills
- Opening and closing duties
- Multitasking and organization
- Exceptional customer service
- Menu memorization
- Positive and professional
- Up-selling
References
References available upon request.
Timeline
Barista
Bashas'
03.2023 - Current
High School Diploma -
ASU Prep Digital
Bachelor of Arts - English
Northern Arizona University
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