- Volunteer Work
- Passionate about balancing physical health with mental and emotional wellness
- Dancing
- Learning new cooking techniques and expanding my culinary skills
- Cooking
- I enjoy cooking for friends and family gatherings
Malia Bos
Logan,UT
Summary
Business-minded customer service bringing extensive years of providing financial & relationship building to customers. Knowledgeable with a keen eye for identifying needs and providing appropriate solutions. Respectful with a sharp focus on customer research and informed discussions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Relationship Banker
Altabank
10.2021 - 12.2023
- During my employment I have opened many personal and business accounts
- Develop long lasting relationships with customers and clients
- Provide outstanding customer service experiences for all customers and non-customers to ensure a smooth and pleasant interaction
- Created and sent out foreign and domestic wires
- Completed countless transactions such as deposits, withdrawals, loan and credit card payments
- Answered phone calls and completed their requests quickly and efficiently as well as email demands and questions
- Created and printed numerous debit cards
- Set up many business Online Banking accounts
- Counted and audited the vault nightly
Caregiver
Chrysalis
03.2021 - 07.2021
- Responsible for a group of disabled adults
- Cooking, cleaning, helping with life skills such as personal hygiene and reading
Shipping Picker/Packer
Vox
06.2020 - 02.2021
- Filling makeup and clothes orders for shipping
- Worked with multiple computer systems to print, pick, verify and ship orders
Stocker/Cashier/Deli Worker
Walmart
01.2020 - 10.2020
- Stocked shelves in dairy, meat, and frozen
- Checked out items for customers
- Cooked and assembled food in deli, cut meat and cheese for customers in demand
Chat Agent
1800 Contacts
06.2019 - 11.2019
- Assisted customers over chat with any questions or issues about contact lens information, orders, account set up and updates, worked with insurance
Education
Culinary Certificate - Culinary
Bridgerland Technical College
Logan, UT06-2025
Skills
- Relationship building
- Customer Service Oriented
- Teller Support
- Creative Thinking
- Cross-Selling Products
- Business Development
- Community Relations
- Resourcefulness
- Proficient Microsoft Office Suite
- Food Service
- Order Entry
- Cash Handling
- Data Entry
- Food Service
- Guest Services
- Hospitality
- Secretarial knowledge
- Digital Marketing
- Banking
- Teller background
- Multitasking Abilities
- Critical Thinking
- Organizational Skills
- Excellent Communication
- Teamwork and Collaboration
- Written Communication
- Documentation
- Attention to Detail
Certification
Driver's License, 06/01/22, 06/01/30
Accomplishments
Bridgerland Technical College-Culinary Certificate
I have been ballet dancer since I was 5 years old
Interests
Timeline
Relationship Banker
Altabank
10.2021 - 12.2023
Caregiver
Chrysalis
03.2021 - 07.2021
Shipping Picker/Packer
Vox
06.2020 - 02.2021
Stocker/Cashier/Deli Worker
Walmart
01.2020 - 10.2020
Chat Agent
1800 Contacts
06.2019 - 11.2019
Driver's License, 06/01/22, 06/01/30
Culinary Certificate - Culinary
Bridgerland Technical College
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