Malia Brownfield
Searcy,AR
Summary
Driven & focused Bake Shop Operater experienced in weighing, handling ,mixing and labeling bakery products and refilling and rotating items to maintain well-stocked inventory. Operates industrial sized mixers and kettles in order to meet production quota. Friendly and reliable individual with solid organizational and prioritization abilities paired with excellent customer service skills. Dependable individual with willingness to learn and perform new tasks.
Overview
6
6
years of professional experience
Work History
Bake Shop Operater
Schulze & Burch Biscuit Company
Searcy , AR
2022.01 - 2023.02
- Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
- Monitored on-hand items to proactively replace low stock and keep product levels within optimal tolerances to meet expected demands.
- Maintained safe food handling practices to prevent germ spread.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Examined final products for conformance with quality and design standards.
- Set up and tended equipment with machine operators to complete runs.
- Maintained neat, organized and clean work areas to avoid safety concerns or production delays.
- Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
- Documented actions by completing production and quality forms.
- Recorded production details and accurately entered data into computerized systems.
- Assisted processes for maintaining equipment cleanliness and safe operations according to company policies and procedures.
- Operated machinery and equipment to complete production processes.
- Maintained current forklift training and certification as required by company policies.
- Communicated with supervisor and other warehouse staff to coordinate work.
- Inspected lifts before use to prevent damage to goods.
- Transported, loaded, unloaded and stacked materials.
- Loaded items to maximize work efficiency.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Verified production orders prior to starting set-up.
- Measured ingredients for use in production processes.
- Checked quality of mixed products at specific intervals in production process.
- Used approved cleansers and solvents to clean and sanitize equipment after use.
- Prepared machine for production processes by equipping with required tools and parts.
- Weighed and mixed proper ingredients in industrial size kettles.
- Lifting up to 60 lbs, up and down stairs.
- Checking expiration dates and tracking inventory with lot numbers.
- Utilized and understood computer programs to distribute certain ingredients at various times.
- Read and understood blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste.
- Manipulated controls to set, activate and adjust mechanisms on machinery.
- Monitored and observed production line to watch for pile-ups and jams.
- Sorted product components on work tables to maintain maximum organization and productivity.
- Set up and operated production machinery according to specific standards and protocols of company.
- Looked through work orders to determine type and quantity of materials needed for each production batch.
- Measured and graded batches of raw materials to feed into production machinery.
- Met or exceeded target for on-time customer shipments.
- Measured and weighed items to meet quality standards and prevent waste.
- Prepared for work to be completed by studying assembly instructions, blueprint specifications and part lists.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
- Separated products according to weight, grade and size of material to
- produce final product.
Production Line Worker
Schulze & Burch Biscuit Company Temp Agency
Searcy, AR
2021.10 - 2022.01
Manager
Jiffy Jerry's
Bald Knob, AR
2019.05 - 2020.12
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
- Processed cash and credit payments for gasoline, food and other merchandise.
- Cleaned store inside and out, straightened displays and maintained neat and inviting atmosphere for optimum customer satisfaction.
- Interacted with vendors regarding incoming products, unpacked cases, verified pricing and stocked merchandise.
- Counted cash in sales stations at shift beginning and verified enough cash to make change for customers.
- Monitored self-service gasoline pumps, helping customers with operation.
- Trained
- new cashiers and supervised work during training period.
- Counted and balanced cashier drawers.
- Scanned items and checked pricing on cash register for accuracy.
- Processed customer payments quickly and returned exact change and receipts.
- Maintained work area and kept cash drawer organized.
- Answered phone calls to assist customers with questions and orders.
- Built and maintained productive relationships with employees.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Remained aware of surroundings and secured cash to minimize loss potential.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Activated fuel pumps to fill vehicle tanks with gasoline or diesel fuel to specified levels.
- Prepared daily records of food and gas sales and balanced register drawers.
- Handled inventory of beverage supplies, rotating products based on shipments, ordering more supplies and keeping detailed records.
Front Desk Receptionist
Comfort Inn & Suites
Searcy, AR
2016.09 - 2017.03
- Handled payment processing and provided customers with receipts and proper bills and change.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Explained policies and procedures to visitors.
- Completed basic bookkeeping and document filing.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Responded to inquiries and room requests made online, by phone and via email.
- Input customer data into reservation systems and updated to reflect room changes.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
- Scheduled appointments and maintained and updated appointment calendars.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Collated, bound and stored computer-generated reports.
- Coordinated company events with venues and advised staff of pertinent details.
Education
High School Diploma -
Bald Knob Public School
Bald Knob, AR06.2014
Some College (No Degree) - Entrepreneurship
Shorter College
Little Rock, ARSkills
- Food Handling Safety
- Baking Equipment Operation
- Performance Improvement
- Work Prioritization
- Punctual and Reliable
- Quality Assurance
- Health Department Regulations
- Team Collaboration
- Relationship Building
- Accurate Order Fulfillment
- Flexible Schedule
- Ordering Procedures
- Cleaning and Sanitizing
- Verbal and Written Communication
- Friendly and Outgoing
- Inventory Control
- Safety Management
- Quality Inspections
- Equipment Operation
- Hand Tools
- Quality Assurance Standards
- Machine Setups
- Materials Handling
- Machine Operation
- Equipment operation
Timeline
Bake Shop Operater
Schulze & Burch Biscuit Company
2022.01 - 2023.02
Production Line Worker
Schulze & Burch Biscuit Company Temp Agency
2021.10 - 2022.01
Manager
Jiffy Jerry's
2019.05 - 2020.12
Front Desk Receptionist
Comfort Inn & Suites
2016.09 - 2017.03
High School Diploma -
Bald Knob Public School
Some College (No Degree) - Entrepreneurship
Shorter College