Summary
Overview
Work History
Education
Skills
Timeline
Generic

Malia Carlos

Houston,TX

Summary

Methodical Timekeeper with proficiency in Kronos system processes and tools. Exceptional accuracy in record-keeping and meticulous documentation of variances. Strong background in diverse work environments.

Customer-focused individual with a passion for delivering exceptional service. Possesses strong interpersonal skills and effectively addresses concerns. Committed to improving customer satisfaction and driving positive outcomes. Experienced professional with a strong background in technology-related roles.

Experienced professional skilled in software development, system administration, and technical support. Strong problem-solving abilities and a focus on optimizing performance. Proven track record of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends for organizational success.

Overview

7
7
years of professional experience

Work History

Timekeeper

AWP Safety
Chalmette, LA
01.2023 - 08.2024
  • Handled documentation for onboarding employees.
  • Managed detailed documentation of employee work hours
  • Implemented systems for tracking employee transitions
  • Systematically managed daily review process for production timecards approval

PSE Clerk

United States Postal Service, USPS
Houston, TX
06.2021 - 01.2023
  • Organized mail into appropriate categories and sorted them according to post office regulations.
  • Help customers fill out change of address forms and reports for lost or stolen mail.
  • Handled undeliverable mail in accordance with established procedures.
  • Calculated shipping expenses by weighing parcels and determining total weight

Pharmacy Services Representative

CVS Specialty Pharmacy
Houston, TX
06.2017 - 06.2021
  • Developed policies and procedures relating to pharmacy services delivery processes.
  • Effectively addressed inquiries, resolved complaints, and processed orders
  • Evaluated customer demands via telephonic and electronic communications.
  • Ensured compliance with changing state board regulations for pharmacy services

Education

High School Diploma -

Morton Ranch High School
Katy, TX
06-2017

Skills

  • Efficient Agenda Development
  • Efficient Data Management
  • Appointment Organization Skills
  • Payroll Software Expertise
  • Automated Payment Processing
  • Payroll Accuracy Review
  • Experienced with QuickBooks Software
  • Skilled in Track Software Utilization
  • Skill Monitoring

Timeline

Timekeeper

AWP Safety
01.2023 - 08.2024

PSE Clerk

United States Postal Service, USPS
06.2021 - 01.2023

Pharmacy Services Representative

CVS Specialty Pharmacy
06.2017 - 06.2021

High School Diploma -

Morton Ranch High School
Malia Carlos