Malia Ceane

• Taught daily swim instruction to students varying in ages and skill levels.
• Took notes strengths and weaknesses of each child in class to track progress.
• Adapted teaching techniques to different learning styles.
• Providing private swim lessons outside of my facility job.
• Providing one on one lessons.
• Providing a flexible schedule.

• Taught daily swim instruction to students varying in ages and skill levels.
• Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
• Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
• Took notes strengths and weaknesses of each child in class to track progress.
• Prepared equipment before each class class and stored items promptly after classes.
• Maintained control and safety of class and kept children in flotation always within arm's reach.
• Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
• Adapted teaching techniques to different learning styles.
• Implemented proper safety protocols and emergency response plans.
• Mentored and trained new swim instructors on best practices.
• Provided positive reinforcement and motivation to increase student confidence and performance.

Works when needed- not a regularly scheduled position.

• Assisted customer by locating items, processing payments, and carrying out heavy purchases.
• Assisted customers by answering questions and fulfilling requests.
• Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
• Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
• Provided correct change for purchases to avoid customer confusion or disputes.
• Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
• Operated cash register to record transactions accurately and efficiently.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Handled cash with high accuracy and took care to check bills for fraud.
• Learned duties for various positions and provided backup at key times.

• Organized and cleaned home after activities by picking up toys and straightening up play room.
• Played games, worked on puzzles, and read books to young children.
• Prepared healthy, age-appropriate snacks and meals.
• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
• Taught children to organize toys, wash hands, and share by leading by example.
• Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
• Built a reputable clientele.
• Communicated positively with children and guardians.
• Communicated with parents regarding children's progress and development, raising any issues.
• Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
• Reassured children when upset providing emotional support and stability.

• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Answered customer questions about hours, seating, and menu information.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Opened and closed seating sections according to volume of guests.
• Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Completed daily side work and opening and closing duties without fail.
• Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
• Answered phone calls to take orders, give information and document reservations.
• Backed up servers by checking on tables and retrieving items for guests.
• Rearranged tables and chairs for large parties and retrieved high chairs for children.
• Promoted business loyalty by fostering positive customer relationships.
• Minimized customer service complaints by expertly managing customer expectations during busy periods.