Malia Collins
Malia Hayward Ins Agency, Inc
Eagle River,AK
17
years of professional experience
Results-driven professional with extensive experience in the insurance industry and commercial real estate. Skilled in team management and effective communication, consistently achieving high client satisfaction and operational efficiency. Ready to leverage expertise to drive business growth/retention.
Work History
Commercial Real Estate Owner
4 Years 5 Months- Managed all aspects of property leasing, ensuring compliance with regulations and tenant satisfaction.
- Managed day-to-day business operations.
- Oversaw maintenance operations, coordinating timely repairs and improvements to maintain property standards.
- Implemented effective tenant screening processes, reducing vacancy periods and enhancing community quality.
Insurance Agent
16 Years 11 Months- Conducted thorough risk assessments to identify coverage gaps, improving policy recommendations for clients.
- Developed comprehensive insurance policies tailored to client needs, enhancing customer satisfaction and retention.
- Collaborated with underwriters to streamline application processes, resulting in faster policy approvals.
- Trained team members on industry regulations and best practices, fostering a knowledgeable sales team. My team and I were in the top 1% of agencies with State Farm in the United States.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Developed and maintained courteous and effective working relationships.
- Human Resources functions including hiring/managing a team, payroll, team disciplinary actions, and training.
- Provided expert guidance on mortgage products and financing options tailored to client needs.
- Developed tailored investment strategies aligned with client financial goals.
Education
High School Diploma
No Degree - Business Administration
Skills
Mortgage Loan Originator experience
Human resources management
Networking skills
Proficient in the Insurance Industry as have been licensed in Property & Casualty/ Life & Health since 1998
Series 6/63 licensed until 4/2026
Property management
Business marketing
Human resources management
Verbal and written communication
Relationship building
Timeline
Commercial Real Estate Owner
MH Rentals LLC
03.2022 - CurrentRead More
Insurance Agent
Malia Hayward Ins Agency, Inc
09.2009 - CurrentRead More
Mililani High School
High School Diploma
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University of Alaska Anchorage
No Degree from Business Administration
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