Malia Kraus
Bonner Springs,KS
Summary
Professional with a solid background in stage setup, customer service, and sales. Demonstrates strong problem-solving and time management capabilities. Successfully collaborates with teams to optimize event coordination and achieve operational excellence. ensure customer satisfaction.
Overview
5
5
years of professional experience
Work History
Stagehand
IATSE local 31
Kansas City, Missouri
05.2024 - Current
- Set up and dismantled stage equipment, ensuring seamless transitions for live performances.
- Assisted with lighting adjustments and electrical connections.
- Monitored sound systems for optimal performance during shows.
- Followed safety protocols to protect crew and performers during productions.
- Set up and tore down stage sets, lighting, rigging and sound equipment.
- Coordinated equipment logistics, facilitating efficient event operations.
Door-to-Door Sales Representative
DaBella
Topeka, Kansas
08.2024 - 02.2025
- Delivered personalized service to customers during face-to-face and phone interactions, fostering positive relationships.
- Responded to customer inquiries and requests, enhancing overall satisfaction and loyalty.
- Engaged customers in meaningful conversations using strong interpersonal skills to build rapport and trust.
Store Team Member
Maurices
Belton, Missouri
03.2024 - 02.2025
- Assisted customers in selecting clothing that matched their style and needs.
- Maintained organized displays to attract customers to new arrivals and seasonal promotions.
- Conducted inventory checks to ensure stock levels met customer demand.
- Provided product knowledge to customers, improving their confidence in purchase decisions.
- Collaborated with team members to achieve daily sales goals and objectives.
- Resolved customer inquiries and issues promptly, ensuring a positive shopping experience.
- Trained new staff on store policies, procedures, and customer service standards.
- Greeted customers and provided excellent customer service.
Solar Sales Representative
Infinity Solar Solutions
Leawood, Kansas
02.2024 - 10.2024
- Proposed innovative ideas and solutions that improved team collaboration and effectiveness.
- Executed day-to-day responsibilities with precision to ensure seamless operations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Enhanced customer satisfaction by resolving issues promptly with knowledgeable and friendly service.
- Assessed customer needs during interactions to provide tailored solutions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Server
IHOP
Lansing, Kansas
02.2021 - 03.2022
- Assisted customers with menu selections and dietary needs, enhancing dining experience.
- Prepared and served food items efficiently in fast-paced environment, ensuring customer satisfaction.
- Collaborated with team members to streamline service delivery, improving overall workflow.
- Maintained cleanliness and sanitation of work areas and equipment.
- Operated cash register to process cash, check, and credit card transactions.
Education
Some College (No Degree) - Electrical Engineering
Johnson County Community College
Overland Park, KSSkills
- Set design
- Stage setup
- Lighting adjustments
- Sound monitoring
- Electrical connections
- Event coordination
- Technical proficiency
- Project planning
- Problem-solving
- Analytical thinking
- Time management
- Inventory control
- Team collaboration
- Dependable and responsible
- Collaboration
- Customer engagement
- Customer relations
- Interpersonal communication
- Effective communication
- Active listening
- Cultural awareness
- Task prioritization
- Networking
- Training & Development
- Employee training
- Conflict resolution
- Decision analysis
- Organizational management
- Attention to detail
- Basic math
- Computer skills
- Self-Directed
- Team building
- Problem analysis
- Telephone etiquette
- Product knowledge
Timeline
Door-to-Door Sales Representative
DaBella
08.2024 - 02.2025
Stagehand
IATSE local 31
05.2024 - Current
Store Team Member
Maurices
03.2024 - 02.2025
Solar Sales Representative
Infinity Solar Solutions
02.2024 - 10.2024
Server
IHOP
02.2021 - 03.2022
Some College (No Degree) - Electrical Engineering
Johnson County Community College