Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Malia Moriguchi

Eugene,OR

Summary

Dynamic professional with extensive experience in customer service and support roles. Proven ability to lead teams and enhance client satisfaction through personalized care and engaging interactions. Skilled in creating a welcoming environment for customers leading to repeat customers and thriving business.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Suite Server

Diamond Concessions
05.2023 - Current
  • Coordinated exclusive packages for clientele.
  • Prepared and served specialty cocktails and food items.
  • Provided excellent and friendly customer service in a timely manner.

Personal Support Worker

Rever Grand
04.2021 - Current
  • Assisted adults and kids who experienced developmental disabilities with daily needs and tasks.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.

Bartender/Server Manager

Bartini Bistro
07.2024 - 05.2025
  • Managed the floor and oversaw the other employees duties to keep the restaurant operating efficiently.
  • Created specialized craft cocktails for guests while keeping the bar organized and well stocked.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Personal Support Worker

Developmental Disabilities Administration
01.2018 - 03.2020
  • Provided support and care for children who had disabilities.
  • Made meals, changed diapers, drove them to and from activities, and helped with every aspect of their daily needs.
  • Built strong relationships with my clients to deliver emotional support and companionship.

Sales Lead

Vans
01.2017 - 11.2019
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Trained, coached, and mentored new sales associates.
  • Processed and oversaw sales, returns, online orders, and gift card activations.
  • Up-sold effectively driving sales and increasing revenue while making sure the customer left happy.

Skills

  • Performance Management
  • Team Leadership
  • Personable and Friendly
  • Social Support
  • Disability Care
  • Recreational Activities
  • Relationship Building
  • Compassionate Care

Certification

  • Licensed Esthetician
  • Certified Pilates Instructor
  • Certified Personal Trainer


Timeline

Bartender/Server Manager

Bartini Bistro
07.2024 - 05.2025

Suite Server

Diamond Concessions
05.2023 - Current

Personal Support Worker

Rever Grand
04.2021 - Current

Personal Support Worker

Developmental Disabilities Administration
01.2018 - 03.2020

Sales Lead

Vans
01.2017 - 11.2019

Similar Profiles

CREATE PROFILE
Malia Moriguchi