Thomas Clevenger
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Suite Server
Great Lakes Loons
03.2024 - Current
- Verified accuracy and quality of orders before delivery.
- Refilled beverage glasses, cleared and reset tables, and stocked service areas.
- Processed customer payments to accurately record transactions.
Carside Specialist
Applebees
07.2023 - Current
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Answered guest questions and promoted special products.
- Communicated clearly with other employees to promote prompt preparation and delivery of food orders.
Host
Applebee's
07.2023 - Current
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored seating area and checked restrooms regularly to keep spotless.
Server
Applebee's
07.2023 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
Server
Independence Village
02.2023 - 07.2023
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with residents.
- Served food and beverages promptly with focused attention to customer needs.
Education
No Degree - Hospitality
Delta College
Bay City, MI05.2028
High School Diploma -
Midland High School
Midland, MI05.2024
Skills
- Load Balancing
- Performance Optimization
- Table Setting
- Food presentation
- Guest service
- Phone Etiquette
- Guest Relations
- Complaint Handling
- Food safety knowledge
Certification
- Serve Safe Alcohol
- Serve Safe Food
- Osha 10 construction safety
- Partial Welding certifications
Timeline
Suite Server
Great Lakes Loons
03.2024 - Current
Carside Specialist
Applebees
07.2023 - Current
Host
Applebee's
07.2023 - Current
Server
Applebee's
07.2023 - Current
Server
Independence Village
02.2023 - 07.2023
No Degree - Hospitality
Delta College
High School Diploma -
Midland High School
Similar Profiles
Abigail RobertsonAbigail Robertson
Post-event Cleaning at Great Lakes LoonsPost-event Cleaning at Great Lakes Loons
Alexander McQuistonAlexander McQuiston
Food & Beverage Associate at Great Lakes LoonsFood & Beverage Associate at Great Lakes Loons
Brianna MolineBrianna Moline
Promotions Team Member at Great Lakes LoonsPromotions Team Member at Great Lakes Loons