Malia Otis
Cottonwood,AZ
Summary
Licensed Cosmetologist with diverse experience across salon, spa, wellness, and luxury resort environments. Currently providing elevated guest experiences in a luxury destination spa setting at Mii amo in Sedona, Arizona. Specializes in personalized facial treatments, advanced modalities, intuitive guest care, and delivering exceptional experiences for discerning travelers and retreat guests.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Esthetician
Mii amo
Sedona, AZ
12.2024 - Current
- Deliver personalized luxury facial treatments in a destination spa setting
- Customize services based on guest skin concerns, preferences, and wellness goals
- Perform customized facial treatments using advanced skincare techniques including lymphatic drainage, facial cupping, and shirodhara-inspired rituals
- Maintain exceptional guest care and five-star service standards
- Create memorable treatment experiences that support guest satisfaction, return visits, and referrals
Esthetician/Nail Technician
NAMTI Spa
Sedona, AZ
06.2020 - 12.2024
- Performed facial and nail services in a fast-paced wellness spa environment
- Customized treatments for acne, aging, sensitivity, hydration, and overall skin health
- Provided Hydrafacial, LED therapy, microcurrent, and oxygen facials
- Educated clients on skincare routines and homecare products
- Maintained sanitation standards and efficient room readiness
Esthetician / Nail Technician
The Spaahh Shop & Day Spa
Durango, CO
06.2015 - 09.2018
- Delivered facials, manicures, and pedicures with strong focus on guest satisfaction
- Recommended add-on services and retail products based on client needs
- Built welcoming relationships with repeat guests
- Maintained clean, organized treatment areas
Esthetician
Mandara Spa at Waikoloa Beach Marriott Resort
Waikoloa, HI
02.2013 - 09.2014
- Performed signature resort spa facials following luxury brand protocols
- Customized treatments and recommended skincare products
- Delivered elevated hospitality-focused guest experiences
Esthetician / Nail Technician
The Spa at Kona Beach Hotel
Kailua-Kona, HI
02.2013 - 09.2014
- Provided facials, manicures, and pedicures in hotel spa environment
- Recommended services and retail products based on guest needs
- Maintained treatment room cleanliness and supply readiness
Education
Makana Wellness Academy
Honolulu, HIHytec School of Cosmetology
Kailua-Kona, HISkills
- Lymphatic Drainage
- Facial Cupping
- Shirodhara
- Light Stim
- Microcurrent
- Dazzle Dry
- Oxygen Facials
- Guest Experience
- Retail Sales
- Treatment Customization
- Luxury Hospitality
- Scalp & Relaxation Rituals
- Hydrafacials
- Sanitation Compliance
- Wellness Mindset
Certification
Arizona Cosmetology License
Timeline
Esthetician
Mii amo
12.2024 - Current
Esthetician/Nail Technician
NAMTI Spa
06.2020 - 12.2024
Esthetician / Nail Technician
The Spaahh Shop & Day Spa
06.2015 - 09.2018
Esthetician
Mandara Spa at Waikoloa Beach Marriott Resort
02.2013 - 09.2014
Esthetician / Nail Technician
The Spa at Kona Beach Hotel
02.2013 - 09.2014
Makana Wellness Academy
Hytec School of Cosmetology