Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Laurel Harris

Merrillville,IN

Summary

Dynamic esthetician with a proven track record at State Of Mind Salon and Day Spa, enhancing client retention by offering exceptional customer service and advanced facial treatments. Expert in microneedling and adept at building lasting client relationships. Contributed significantly to salon revenue through skilled cross-selling and meticulous follow-up.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Esthetician

State Of Mind Salon And Day Spa
08.2021 - 11.2024
  • Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
  • Recommended retail products for at-home use.
  • Welcomed clients arriving for appointments.
  • Stocked treatment rooms with proper supplies.
  • Increased client retention rate through attentive follow-up procedures after each appointment to gauge satisfaction and encourage rebooking.
  • Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
  • Conducted thorough skin analysis, identifying potential issues and recommending appropriate interventions.

Wax Specialist

European Wax Center
12.2018 - 03.2021
  • Continuously upgraded skillset by learning new industry waxing methods.
  • Consistently met appointment scheduling requirements, ensuring timely services for all clients.
  • Maintained clean and sanitary workspace.
  • Contributed to increased salon revenue by cross-selling additional services and retail products during appointments.
  • Enhanced client satisfaction by providing high-quality waxing services and maintaining a clean workspace.

Skin Therapist

Ulta Beauty Inc.
08.2015 - 12.2018
  • Assisted with inventory management and ordering, contributing to efficient operations within the spa facility.
  • Delivered exceptional customer service, maintaining a professional and welcoming environment for clients.
  • Recommended retail products for at-home use.
  • Stocked treatment rooms with proper supplies.

Education

Esthetics

Tricoci University
Highland, IN

Microblading/Microshading

Thrive Skin Institute
Oak Brook, IL
10.2020

Skills

  • Customer service
  • High-frequency machine use
  • Multitasking and organization
  • Extractions and pore cleansing
  • Dermaplaning proficiency
  • Advanced facials specialist
  • HydraFacials
  • Advanced Radiofrequency Procedures
  • Swedish massage
  • Body treatments
  • Lymphatic drainage
  • Microneedling expertise

Certification

Hydrafacial, Dermaplaning, Brow Lamination and Tint, Wax trainer, Trilift Certified, Microblading/Microshading

Timeline

Esthetician

State Of Mind Salon And Day Spa
08.2021 - 11.2024

Wax Specialist

European Wax Center
12.2018 - 03.2021

Skin Therapist

Ulta Beauty Inc.
08.2015 - 12.2018

Esthetics

Tricoci University

Microblading/Microshading

Thrive Skin Institute
Laurel Harris