Malia Ramirez
Summary
Highly organized and analytical professional with hands-on experience in data processing, data quality control analysis, records management, escrow operations, and administrative support. Skilled in reviewing and validating data for accuracy, maintaining compliant and well-organized records, supporting escrow transactions, and providing reliable administrative assistance. Known for attention to detail, process improvement, confidentiality handling, and effective collaboration across departments to ensure operational efficiency.
Overview
11
11
years of professional experience
Work History
Audit Processor
Dollar Energy
08.2025 - 04.2026
- Verify income, household composition, utility account information, and supporting documentation against eligibility requirements.
- Review and audit client applications for utility assistance to ensure accuracy, completeness, and compliance with federal, state, and program-specific guidelines.
- Verify income, household composition, utility account information, and supporting documentation against eligibility requirements.
- Adhere to strict confidentiality, data privacy, and security protocols when handling sensitive client information.
QC Analyst
Kinder Morgan
Houston, Texas
08.2023 - 07.2025
- Perform quality control checks on pipeline balance, line loss, and variance reports to identify discrepancies and measurement errors.
- Investigate data anomalies related to leaks, losses, or system inefficiencies, and document findings for corrective action.
- Support regulatory and compliance reporting by validating pipeline performance and safety metrics.
Records Specialist
Diamond Offshore
Houston, TX
06.2023 - 09.2023
- Maintain, organize, and manage physical and electronic records related to oil and gas operations, including leases, contracts, permits, right-of-way agreements, and regulatory filings.
- Ensure records are accurate, complete, and properly indexed in document management systems.
- Process, scan, upload, and archive documents in accordance with records retention policies.
Escrow Assistant
Great American Title
Spring, Texas
09.2021 - 02.2023
- Review purchase agreements, lender instructions, and closing documents for accuracy and completeness.
- Order and track payoff demands, HOA documents, tax certificates, and insurance information.
- Maintain accurate records and confidentiality of sensitive financial and personal information.
- Assist escrow officers with the preparation, review, and processing of escrow files from opening through closing.
Administrative Assistant
Emmco & Associates
Houston, Alabama
03.2020 - 09.2021
- Answer and route phone calls and emails, responding to customer inquiries regarding orders, pricing, and availability.
- Maintain and update customer, vendor, and inventory records in internal systems.
- Assist with billing, accounts receivable, and documentation reconciliation.
- Support office operations by ordering supplies, maintaining calendars, and assisting with general clerical tasks.
Care Attendant
Baylor College Of Medicine
Houston, TX
10.2018 - 03.2020
- Monitor the well-being, behavior, and condition of subjects, and report any abnormalities or concerns to research staff or supervisors.
- Assist with feeding, grooming, handling, and environmental enrichment activities, as required by study protocols.
- Perform routine cleaning, sanitization, and stocking of supplies for animal or human care areas.
- Follow standard operating procedures (SOPs), safety guidelines, and regulatory requirements (e.g., IACUC, HIPAA, OSHA).
Administrative Assistant
Ellen Lighting and Hardware
Stafford, Texas
02.2017 - 08.2018
- Support general office operations, including scheduling, supply ordering, and clerical tasks.
- Support general administrative functions related to finance, including filing, record retention, and process tracking.
- Provide direct administrative support to the CFO, including calendar management, meeting coordination, and confidential correspondence.
- Assist with audit preparation by compiling documentation and responding to information requests.
Receptionist
Acura of Pembroke Pines
Pembroke Pines, Florida
01.2015 - 11.2016
- Assist customers with basic inquiries regarding vehicle sales, service appointments, hours of operation, and dealership policies.
- Answer and route incoming phone calls to the sales, service, finance, and parts departments.
- Support sales and service teams with administrative tasks such as data entry, filing, and document preparation.
- Collect and distribute paperwork, keys, and customer messages accurately and efficiently.
Education
High School Diploma -
East Wake
Wendell, NC05-2012
Skills
- Data verification
- Compliance auditing
- Document management
- Quality control
- Data analysis
- Regulatory reporting
- Expert in Microsoft programs
- Experience in Oracle software
- Experience in SAGE software
- Attention to detail
- Experience in pipeline software
References
References available upon request.
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteHybridSalary Range
$45000/yr - $74000/yrTimeline
Audit Processor
Dollar Energy
08.2025 - 04.2026
QC Analyst
Kinder Morgan
08.2023 - 07.2025
Records Specialist
Diamond Offshore
06.2023 - 09.2023
Escrow Assistant
Great American Title
09.2021 - 02.2023
Administrative Assistant
Emmco & Associates
03.2020 - 09.2021
Care Attendant
Baylor College Of Medicine
10.2018 - 03.2020
Administrative Assistant
Ellen Lighting and Hardware
02.2017 - 08.2018
Receptionist
Acura of Pembroke Pines
01.2015 - 11.2016
High School Diploma -
East Wake