Malia Tolentino
Santa Clarita,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Froster
Nothing Bundt Cakes
10.2022 - Current
- Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
- Verified accuracy of orders while meeting strict deadlines on producing completed products.
- Used variety of baking and decorating tools such as mixers, carving tools, and confectionery products.
VIP Services Representative
The Kia Forum
10.2022 - Current
- Responded proactively and positively to rapid change.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of services and creating welcoming, positive experiences.
Receptionist
Amazing Lash Studio
07.2022 - 09.2022
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Barista-Cafe Staff
Scout Coffee Co.
01.2022 - 06.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Preparing and serving variety of customized coffee drinks and pastries
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Education
Nutrition Sciences
California Polytechnic State University-San Luis Obispo
San Luis Obispo, CAAssociate of Science - Applied Health Sciences
College of The Canyons
Valencia, CA12.2023
Skills
- Adaptive and Creative
- Hospitality and Accommodation
- Safe Food Handling Practices
- Time Management
- Teamwork
- Attention to Detail
- Cash Handling
- CPR Certified
Timeline
Froster
Nothing Bundt Cakes
10.2022 - Current
VIP Services Representative
The Kia Forum
10.2022 - Current
Receptionist
Amazing Lash Studio
07.2022 - 09.2022
Barista-Cafe Staff
Scout Coffee Co.
01.2022 - 06.2022
Nutrition Sciences
California Polytechnic State University-San Luis Obispo
Associate of Science - Applied Health Sciences
College of The Canyons