MALIC TRYVON FORREST
Fontana,CA
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
2025
2025
years of professional experience
Work History
Sales Associate
AT&T(Prime Communications)
- Consistently exceeded sales targets, ranking among the top performers in the store and contributing to overall revenue growth
- Trained and mentored new and existing employees, enhancing their product knowledge, sales techniques, and customer service skills
- Developed strategies to overcome sales challenges, adapting to customer needs and market trends to maximize conversions
- Collaborated with team members to achieve collective sales goals, fostering a high-performance work environment
- Resolved complex customer concerns and objections, ensuring a positive customer experience while maintaining company policies
- Implemented effective training programs, leading to improved team efficiency and increased customer satisfaction
- Demonstrated strong leadership skills, motivating the team through challenges to meet and exceed key performance indicators (KPIs)
- Adapted to new products and promotions quickly, ensuring the team remained informed and prepared to upsell effectively
Sales Associate
ZAGG
11.2016 - Current
- Used feedback from customers and personal observations to better capitalize on sales opportunities
- Increased per-customer revenue by suggesting additional accessory purchases
- Explaining promotions and special offers to customers
- Worked independently but within a team environment, handling stressful situations professionally and multitasking with ease
Delivery Driver
Pizza Hut
08.2015 - 11.2016
- Processed order documentation, payments, and tracking with consistently high accuracy
- Kept delivery times low with well-coordinated, multi-customer routes
- Boosted revenue by continuously suggesting new products and using cross-selling opportunities
- Collected money from customers, made change, and recorded transactions on customer receipts
Education
AA - Psychology
San Bernardino Valley College
Colton, CA01.2020
Skills
- Hospitality and accommodation
- Conflict resolution
- Meeting deadlines
- Service oriented
- Positive and professional
- Listening skills
- Multi-tasking strength
- Sales expertise
- Verbal/written communication
- Sales development
Timeline
Sales Associate
ZAGG
11.2016 - Current
Delivery Driver
Pizza Hut
08.2015 - 11.2016
Sales Associate
AT&T(Prime Communications)
AA - Psychology
San Bernardino Valley College
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