Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Malica MITCHELL

ROCK HILL,SC

Summary

Proven caregiver with a track record of enhancing client relationships and safety compliance, notably with Bayada Home Care. Excelled in client relationship building and records coordination, achieving significant repeat business and referrals. Demonstrated ability to quickly adapt to challenges, ensuring optimal solutions and exceptional service delivery.

Overview

8
8
years of professional experience

Work History

Independent Contractor /CAREGIVER

Griswold Care Pairing
10.2016 - 08.2024
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
  • Improved overall project quality by reviewing work diligently before submission to the client for approval.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
  • Identified new business opportunities through networking events, online platforms, or word-of-mouth referrals.
  • Adapted quickly to changing demands or unforeseen challenges within a project''s scope without compromising results.
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.

CHHA

Bayada Home Care
08.2016 - 08.2024
  • Communicated effectively with interdisciplinary teams, contributing valuable insights for comprehensive patient care plans.
  • Prepared nutritious meals according to dietary needs, supporting patients'' overall health goals.
  • Safely transported patients to medical appointments or community events as needed, facilitating socialization opportunities and timely access to healthcare services.
  • Performed light housekeeping tasks for patients'' homes, maintaining cleanliness and promoting a comfortable living space.

Education

GED -

Corcoran High School
Syracuse, NY
06.1994

Skills

  • Safety Compliance
  • Records coordination
  • Scheduling
  • Client Relationship Building

Additional Information

i have experience with working with alzheimer,s patients. ALSO TRAUMATIC BRAIN INJURY PATIENTS /HOSPICE AND PALLIATVE CARE

Timeline

Independent Contractor /CAREGIVER

Griswold Care Pairing
10.2016 - 08.2024

CHHA

Bayada Home Care
08.2016 - 08.2024

GED -

Corcoran High School

Similar Profiles

CREATE PROFILE
Malica MITCHELL