Ramiro Munoz
Rancho Cucamonga,CA
Summary
Dynamic and results-oriented Warehouse Manager with over a decade of experience in logistics, inventory control, team leadership, and operations training. Proven track record of optimizing warehouse processes, reducing costs, and driving productivity improvements. Adept at managing high-volume operations and leading cross-functional teams in fast-paced environments. Bilingual in English and Spanish.
Overview
14
14
years of professional experience
Work History
Delivery Driver (Independent Contractor)
Instacart
02.2024 - Current
- Completed 4,226+ orders since August 2021 with a consistent 0% cancellation rate.
- Earned multiple customer compliments: 34 for Smooth Delivery, 27 for Quality Items, 27 for Smart Bagging.
- Maintained top-tier shopping quality and customer satisfaction, both rated Good based on recent performance.
- Demonstrated strong time management with an average 101 seconds per item, optimizing order accuracy and delivery efficiency.
- Recognized with Diamond Cart status, reflecting elite reliability and service among shoppers.
- Frequently praised by customers for professionalism and dedication (e.g., “Thank you for your service!” – May 2025).
Warehouse Manager
Copperstate Bolt & Nut Company
08.2023 - 01.2024
- Oversaw $2M in inventory across a 10,000 sq. ft. facility, improving organization and flow.
- Led a team of 6, improving collaboration and productivity through structured daily meetings.
- Restructured warehouse layout, reducing order retrieval time by 30%.
- Optimized delivery scheduling with two drivers, ensuring timely shipments based on business needs.
- Revitalized an underperforming warehouse within 4 months through hands-on leadership and clear process development.
Dedicated Case Picker
CJ Logistics (formerly DSC Logistics)
07.2020 - 01.2023
- Utilized forklift and scanning technology to accurately pick and ship orders.
- Conducted routine equipment inspections and preventive maintenance to ensure safety compliance.
- Maintained up-to-date inventory records and reduced order errors through precision handling.
Field Operations Trainer
CJ Logistics (formerly DSC Logistics)
04.2019 - 07.2020
- Delivered structured training programs for new and existing staff across operational roles.
- Conducted training needs analysis and implemented performance improvement initiatives.
- Supported company safety and compliance through effective onboarding and documentation practices.
Lead
CJ Logistics (formerly DSC Logistics)
03.2014 - 04.2019
- Supervised warehouse teams to ensure productivity, efficiency, and adherence to safety protocols.
- Conducted daily team meetings to communicate updates and reinforce company policies.
- Resolved personnel issues and supported performance management.
- Handled opening and closing responsibilities for the warehouse facility.
- Served as the third point of contact for after-hours emergencies related to the facility.
Shipping & Receiving Clerk
CJ Logistics Formerly DSC Logistics
Rancho Cucamonga, CA
09.2013 - 03.2014
- Managed order processing, shipping documentation, and tracking systems.
- Coordinated inbound and outbound shipments, ensuring accuracy and timely delivery.
- Addressed and resolved inventory discrepancies and shipment issues.
Forklift Operator
CJ Logistics Formerly DSC Logistics
Rancho Cucamonga, CA
05.2012 - 09.2013
- Operated forklifts and material handling equipment to load, unload, and stage freight.
- Conducted daily equipment inspections to maintain safety and operational standards.
- Supported warehouse operations by handling high-volume materials with precision and care.
Education
High School Diploma - undefined
Downtown Business Magnet High School
Los Angeles, CA06.2001
Skills
- This Warehouse Operations & Management
- Inventory Control & Accuracy
- Forklift & Equipment Operation
- Staff Training & Development
- Safety Compliance & Audits
- Process Optimization
- Team Leadership & Supervision
- Start-up & Project Implementation
- Damage identification and reporting
- Shipment planning
- Materials movement
- Order checking
- Quality control
- Document preparation
- Inventory monitoring and management
- Clear communication
- Work order following
- Quality assurance
- Handheld scanners
- Materials inspection
- Shipping coordination
- Data recording
- Customer relations
- Freight labeling
- Microsoft office
- Data documentation
- Box and container packing
- Package preparation
- Inventory counts
- Basic mathematics
- Product and materials sorting
- Critical thinking
- Package labeling
- Cargo loading
- Safety compliance
- Shipment inspection
- Materials handling
- Problem-solving
- Cost reduction strategies
- Receiving procedures
- Shipping label preparation
- Safety and compliance
- Warehouse layout understanding
- Shipping and receiving tracking
- Order logging
- Pallet jack use
- Skid building
- Barcode scanning
- Loading dock management
- Cross-functional collaboration
- Workflow optimization
- Product knowledge
- Data entry
- Organization and prioritization
- Verbal and written communication
- Records management
- US Driver's license
- Load planning
- Shipping documentation
- Warehouse software systems
- Inspection and quality control
- Safety procedures
- Interpersonal skills
- Stock rotation
- Shipment tracking
- Material handling equipment
- Relationship building
- Labeling accuracy
- Forklift operation
- Certified forklift driver
- Inventory management
- Warehouse safety
- Punctual and reliable
- Warehousing operations
- Effective communication
- Package handling
- Teamwork and cooperation
- Heavy lifting
- Time management
- Shipping and receiving
- Self-motivated and independent
- Attention to detail
Languages
English: Native
Spanish: Proficient
Timeline
Delivery Driver (Independent Contractor)
Instacart
02.2024 - Current
Warehouse Manager
Copperstate Bolt & Nut Company
08.2023 - 01.2024
Dedicated Case Picker
CJ Logistics (formerly DSC Logistics)
07.2020 - 01.2023
Field Operations Trainer
CJ Logistics (formerly DSC Logistics)
04.2019 - 07.2020
Lead
CJ Logistics (formerly DSC Logistics)
03.2014 - 04.2019
Shipping & Receiving Clerk
CJ Logistics Formerly DSC Logistics
09.2013 - 03.2014
Forklift Operator
CJ Logistics Formerly DSC Logistics
05.2012 - 09.2013
High School Diploma - undefined
Downtown Business Magnet High School