Data-driven professional with a background in operations, leadership, and customer engagement. Certified in data analytics with hands-on training in Power BI, Google Analytics, and SQL. Adept at using data to support decision-making, optimize operations, and deliver actionable insights. Skilled in cross-functional collaboration and process improvement. Seeking to apply analytical and communication skills in a business or data analytics role.
Sales Dashboard – Power BI, Built an interactive dashboard to track and analyze retail sales data, focusing on monthly performance trends and KPIs. Utilized DAX to calculate metrics such as YOY growth, profit margins, and customer acquisition costs. Customer Insights – Google Data Analytics Capstone, Cleaned, analyzed, and visualized customer survey data to uncover satisfaction drivers. Applied data wrangling techniques using spreadsheets and SQL; visualized results in Google Sheets.
Available upon request.