Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
Generic

Malicia Robinson

Henderson,NC

Summary

I am a dedicated, organized, ravenous, and responsible young adult always looking to further my experiences and gain new asset skills in life. I am a very punctual individual who has experience in some of every little aspect that a job needs;

from retail and electronic sales, to customer service and serving food to schedule and inventory management. Both fast and slow paced that requires adaptability to sudden or frequent changes.

This has given me a great advantage because no one job is completely unfamiliar and It teaches me to thrive under pressure and strive to acquire high quality skills to produce the best quality work which always gives me confidence that I can and will improve until mastery at anything I attempt.

Overview

6
6
years of professional experience

Work History

Cashier/Customer Service

Circle K
Wake Forest, NC
11.2023 - Current
  • working night shift at this location and my duties include cooking, cleaning and refreshing the store
  • making sure the store is stocked with food/snacks not expired
  • assisting customers with purchases ensuring to give them a pleasant and timely encounter.

Front Desk Receptionist

Planet Fitness
Henderson, NC
11.2022 - Current
  • Greet and assist guests with and without memberships coming in or via telephone
  • Get them checked in or answer questions about the facility
  • set up one of the three types of memberships for them and inform them about the services we offer
  • ensure the cleaning is up to par to make sure the atmosphere is safe and spiffy at all times for all guests.

Cashier/Customer Service

Walmart
Henderson, NC
02.2020 - Current
  • Handling thousands of thousands of dollars a day for hours at a time
  • Handling returns, refunds, and exchanges from in store to online purchases
  • creating money orders and sending off/cashing in money transfers to and from foreign countries as well as all around the US
  • This job allowed me to build personal bonds with customers in a short timespan through pleasant, accurate, and efficient customer care.

Facility Supervisor

Aycock Recreation Center
Henderson, NC
09.2018 - Current
  • Answering phone calls in the office
  • assisting with bank deposits
  • assisting with verifying schedules for our members.
  • check in guests to enjoy the facility to the maximum
  • Ensure the registers have the correct amount of money in them and collected from the at the end of the day

Guest Service Representative

European Wax Center
Durham, NC
03.2023 - 07.2024
  • Assist and accommodate guests with reservations via telephone and in person, checking in and out
  • Adjusting multiple days' schedule for different providers constantly throughout the day
  • Earning commission through retail sales for the company's brand.

Concessions Worker

Aycock Recreation Center
Henderson, NC
09.2018 - 09.2022
  • Involved cash handling and time management as my focus has had to be split between preparing for opening with the correct starting amount, preparing the food, and also serving the food
  • This has greatly improved my multitasking skills.

Electronics Sales Associate

Walmart
02.2020 - 08.2022
  • This position required training to familiarize myself with the products I sold as to provide great informative customer service so that my customers have clarity on everything that they are unsure of
  • Handled large amounts of money at one time
  • Counting inventory and stocking
  • Setting up mobile devices and tablets with services
  • Fitting case coverings and other accessories to a wide variety of electronics including laptops, cell phones, tablets, remotes, and etc

Children's Counselor

Aycock Recreation Center
Henderson, NC
05.2019 - 05.2020
  • Assist and care for ages groups ranging from 5-14 for 6/7 hours
  • Plan physical activities to incorporate exercise throughout their day, arts and crafts, outdoor activities, communication and trust building activities and more!
  • I have led and assisted in directing certain groups during hectic times such as lunch and calm times such as dismissal movie time, ensuring to account for every single child and tend to their needs.

Education

High school diploma -

Henderson Collegiate
06-2021

Skills

  • Food preparation
  • Food Service
  • Cash Handling
  • POS Systems
  • Payment Processing
  • ID Verification
  • Returns processing
  • Customer Service
  • Appointment Scheduling
  • Serving Experience
  • Host/Hostess
  • Cashiering
  • Retail sales

Personal Information

Work Permit: Authorized to work in the US for any employer

References

References available upon request.

Timeline

Cashier/Customer Service

Circle K
11.2023 - Current

Guest Service Representative

European Wax Center
03.2023 - 07.2024

Front Desk Receptionist

Planet Fitness
11.2022 - Current

Cashier/Customer Service

Walmart
02.2020 - Current

Electronics Sales Associate

Walmart
02.2020 - 08.2022

Children's Counselor

Aycock Recreation Center
05.2019 - 05.2020

Facility Supervisor

Aycock Recreation Center
09.2018 - Current

Concessions Worker

Aycock Recreation Center
09.2018 - 09.2022

High school diploma -

Henderson Collegiate
Malicia Robinson