MALICY Rivero
2145 Martinho Avenue, Tulare,CA
Summary
Detail-oriented and adaptable professional with experience in administrative support, customer service, records management, and program coordination. Skilled in communication, data entry, documentation, and working in fast-paced environments. Proficient in Google Workspace, Microsoft Office, and database systems, with a strong ability to multitask, stay organized, and support diverse populations.
Overview
10
10
years of professional experience
Work History
Substitute/College & Career Specialist
ProYouth Expanded Learning (XL)
Visalia, California
09.2025 - Current
- Assisted high school students with applications, resume development, and career readiness processes
- Maintained accurate records, attendance logs, and progress tracking documentation
- Coordinated college and career events while communicating with community organizations and outside partners
- Supported students individually by providing guidance, resources, and follow-up assistance
- Managed multiple responsibilities simultaneously in a fast-paced educational support environment
Substitute Teacher, K-12
Multiple Districts
Tulare County, CA
08.2022 - 03.2026
- Managed daily operations in classroom environments while maintaining organization and professionalism
- Maintained accurate attendance, behavioral, and progress documentation for staff records
- Utilized digital systems and educational platforms to support instruction and communication
- Adapted quickly to new environments, procedures, and schedules across multiple school sites
- Communicated effectively with students, staff, administrators, and support personnel
6th Grade Teacher
Golden Charter Academy
Fresno, CA
08.2024 - 03.2025
- Coordinated classroom operations, scheduling, documentation, and communication with families and staff
- Developed organized systems for tracking student progress, assignments, and behavioral records
- Managed multiple responsibilities simultaneously while maintaining a structured and supportive environment
- Collaborated with multidisciplinary teams to support student success and individualized needs
- Maintained professionalism and adaptability in a fast-paced work environment
Summer Program Leader
ProYouth Expanded Learning (HEART)
Visalia, CA
06.2023 - 07.2023
- Maintained attendance records, incident reports, and daily documentation in organized digital systems
- Supervised daily activities while ensuring participant safety and engagement
- Supported team operations through communication, coordination, and task management
- Provided customer-service-oriented support to students, staff, and families
Program Leader/ Administrative Support
ProYouth Expanded Learning (HEART)
Visalia, California
04.2018 - 07.2022
- Oversaw daily student activities and maintained organized program records and attendance logs.
- entered and updated information within database systems accurately and efficiently.
- Assisted with operational support, supervision, and communication between staff and participants
- Facilitated team-building activities and supported a positive, structured environment
- Demonstrated strong multitasking and organizational skills while managing multiple responsibilities
Instructional Aide
Tulare City School District
Tulare, California
08.2019 - 06.2022
- Assisted with day-to-day classroom support and operational organization
- Organized and maintained filing systems for efficient document access and recordkeeping
- Supported staff with administrative and documentation-related tasks
- Maintained a professional and supportive environment for students and staff
General Activities Aide
Visalia Unified School District
Visalia, California
09.2017 - 06.2019
- Supervised students and maintained a safe, organized environment during school activities
- Monitored behavior and reinforced policies to maintain structure and safety
- Communicated effectively with staff and students to support daily operations
Seasonal Sales Associate
Sports Chalet
Visalia, California
04.2016 - 06.2016
- Delivered customer-focused service in a fast-paced retail environment
- Assisted customers with purchases, product information, and problem resolution
- Processed transactions accurately and efficiently
- Organized inventory and maintained clean, stocked sales areas
Education
Teaching Credential Program
Cal State TEACH
Fresno, CA07-2024
Bachelor of Arts - Liberal Studies
California State University, Fresno
Fresno, CA05-2023
Associate of Arts - Liberal Studies
College of The Sequoias
Visalia, CASkills
- Customer Service & Client Support
- Administrative Support
- Data Entry & Documentation
- Records Management
- Scheduling Coordination
- Google Workspace & Microsoft Office
- Multitasking & Organization
- Problems Solving
- Team Collaboration
- Communication Skills
Timeline
Substitute/College & Career Specialist
ProYouth Expanded Learning (XL)
09.2025 - Current
6th Grade Teacher
Golden Charter Academy
08.2024 - 03.2025
Summer Program Leader
ProYouth Expanded Learning (HEART)
06.2023 - 07.2023
Substitute Teacher, K-12
Multiple Districts
08.2022 - 03.2026
Instructional Aide
Tulare City School District
08.2019 - 06.2022
Program Leader/ Administrative Support
ProYouth Expanded Learning (HEART)
04.2018 - 07.2022
General Activities Aide
Visalia Unified School District
09.2017 - 06.2019
Seasonal Sales Associate
Sports Chalet
04.2016 - 06.2016
Teaching Credential Program
Cal State TEACH
Bachelor of Arts - Liberal Studies
California State University, Fresno
Associate of Arts - Liberal Studies
College of The Sequoias