Maliha Kazmi
Self Employed
Plano,TX
2
Languages
1
Certification
5
years of professional experience
Motivated and dependable individual with strong organizational, communication, and teamwork skills, seeking to contribute to a customer-focused environment. Experienced in balancing multiple responsibilities through work and volunteer roles.
Work History
BABYSITTER
4 Years 7 Months- Followed daily schedules and routines to maintain consistency in meals, naps, and activities
- Monitored children during play and daily activities to ensure a safe environment
- Changed diapers and assisted with basic hygiene and personal care needs
- Communicated positively and effectively with children and parents/guardians
- Prepared and served healthy meals and snacks
- Maintained a clean, organized home environment and play areas
- Encouraged positive habits such as sharing, tidiness, and good hygiene
RETAIL ASSOCIATE
1 Year 2 Months- Greeted customers in a welcoming manner
- Helped customers locate and select products
- Assist customers by answering questions in-store and over the phone
- Prepare merchandise for the sales floor by pricing or tagging
- Operate the POS by processing transactions, refunds, and exchanges, and provided receipts
- Maintain cleanliness and orderliness of the sales floor
- Maintain a positive and high-energy environment
THEATER TEAM MEMBER
2 Years 1 Month- Greeted and assisted patrons in a friendly and professional manner
- Sold tickets and processed guest transactions accurately using the POS system
- Processed refunds, exchanges, and additional transactions efficiently while providing quality customer service
- Verified tickets at podium entrances and directed guests to the correct auditoriums
- Enforced MPAA ratings, studio admittance policies, and company guidelines during ticket sales and guest entry
- Responded to guest phone calls and customer inquiries
- Conducted theater inspections to ensure proper movie presentation and sound quality
- Maintained cleanliness and organization of auditoriums, lobby areas, restrooms, and other theater spaces while sanitizing high-contact guest and employee areas
- Prepared food items and operated cooking, warming, and popcorn equipment safely and efficiently
- Identified and reported safety and security concerns, including trip hazards, lighting issues, and suspicious activity
- Completed additional work-related tasks and supported team operations as needed
CASHIER
1 Year 11 Months- Greeted customers warmly and delivered friendly, efficient customer service throughout each transaction
- Processed cash, credit, and debit transactions accurately using the POS system
- Handled returns, exchanges, and refunds according to store policies and customer service standards
- Assisted customers with questions regarding go-karting, arcade attractions, VR experiences, pricing, and general venue information
- Promoted store loyalty programs and recommended additional products when appropriate
- Upsold attractions, promotions, memberships, and add-on experiences to enhance guest satisfaction and increase sales
- Restocked merchandise near checkout areas to maintain product visibility and organization
- Maintained cleanliness and organization of checkout and front-end areas
- Collaborated with team members to ensure efficient customer flow during high-traffic periods
- Monitored for discrepancies and suspicious activity and reported concerns to management
- Followed company safety, security, and operational procedures at all times
- Managed high-volume transactions with accuracy, efficiency, and attention to detail
SERVER
1 Year- Provided friendly and efficient customer service by interacting with guests and ensuring a positive dining experience at Olive Garden
- Took accurate food and beverage orders and delivered items promptly
- Handled drink refills and pre-bussed tables to maintain cleanliness and flow of service
- Performed cleaning duties to keep dining areas and service stations organized and sanitary
- Processed payments accurately using POS systems and handled cash/credit transactions
- Worked quickly and effectively in a fast-paced environment while multitasking and supporting team members
Education
HIGH SCHOOL DIPLOMA - Online
- Awards & Honors: Honor Roll, Community Service Award
- GPA: 3.94
- National Honor Society (NHS)
- Habitat for Humanity International (HFHI)
- (HFHI) Best Buddies
Skills
Cash Handling / POS systems
Customer service
Promotional strategies
Teamwork
Ability to work in a fast-paced environment
Conflict resolution
Certification
- Texas Food Handler's
- Heartsaver First Aid CPR AED
LANGUAGES
English - Native
Urdu - Fluent
Timeline
SERVER
Olive Garden
07.2025 - 07.2026Read More
CASHIER
Andretti Indoor Karting & Games
07.2024 - 06.2026Read More
THEATER TEAM MEMBER
Cinemark
05.2023 - 06.2025Read More
RETAIL ASSOCIATE
Posh Wear
01.2022 - 03.2023Read More
BABYSITTER
Self Employed
01.2022 - CurrentRead More
Excel High School
HIGH SCHOOL DIPLOMA from Online
Read More