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Associate Principal Engineer

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IT Support professional with experience providing Level 2 end user support in enterprise environments. Skilled in ticket management troubleshooting system and device issues, and supporting device setup and deployment. Experienced in Identity and Access Management (IAM), including user provisioning and deprovisiong through ticket based workflows. Strong collaborator with a focus on clear communication, process adherence, and user focused solutions.

Dynamic Customer Service Representative with a proven track record at Highmark Health, recognized for exceeding service standards and enhancing client satisfaction. Skilled in complaint resolution and quality assurance, I build strong relationships while effectively managing account updates and technical inquiries, ensuring seamless support and promoting long-term business growth.

Dedicated customer service professional with a proven record of delivering exceptional, multi-channel support through active listening, effective problem-solving, and rapport-building. Skilled at de-escalating issues, staying composed under pressure, and turning challenges into opportunities to enhance customer satisfaction and loyalty. Adept at documenting interactions with accuracy, managing sensitive information, and supporting risk-aware, solution-driven service in fast-paced environments.

Currently attending Towson University in their Actuarial Science and Risk Management program. I am planning to pursue a Masters degree in Actuarial Science as well. I plan to sit for exam SRM in January 2025.

Narcotics detective with over thirteen years of law enforcement experience and over six years of experience in undercover operations and narcotics-related investigations. Demonstrated ability to gather intelligence, utilize informants, and collaborate with local, state, and federal agencies, leading to successful arrests and case resolutions.

Disciplined intelligence professional with extensive experience in federal counterterrorism and investigative operations. Former Intelligence Analyst for the FBI, holding an active TS/SCI clearance and polygraph. Demonstrated expertise in high-pressure environments, sensitive information analysis, and inter-agency collaboration. Currently leading healthcare operations and compliance, seeking to leverage skills and service-oriented mindset in law enforcement.

Motivated college junior with a strong commitment to academic excellence and personal development. Aspiring Certified Anesthesiologist Assistant with a proven work ethic and effective teamwork skills. Dedicated to advancing studies in the medical field and contributing to healthcare teams.


Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Dynamic professional seeking a challenging opportunity to leverage a diverse skill set and extensive experience in a new role. Committed to securing a meaningful position that aligns with personal values while fueling a passion for growth and innovation. Proven ability to adapt and thrive in fast-paced environments, consistently delivering results that exceed expectations. Prepared to contribute to a forward-thinking organization dedicated to making a positive impact.

I am a Colorado POST certified peace officer currently working in the Patrol Division of the Lafayette Police Department. Prior to being a peace officer I worked as an Animal Protection/Control and Code Enforcement Officer for 4 years.

Malik Alassedy

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Police Officer

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Car Mechanic

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Act 120

No Degree - Nursing

High School Diploma -

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Police Officer

Shift supervisor

Car Mechanic

Act 120

No Degree - Nursing

High School Diploma -

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