Malik Barksdale

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
• Took payment information and other pertinent information such as addresses and phone numbers to place orders.

• Remain courageous and calm during moments of customer dissatisfaction

• Resolved concerns with products or services to help with retention and drive sales.
• Maintained and managed customer files and databases.