Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
IT Specialist
Army National Gaurd
Sioux City, IA
11.2023 - Current
Escalated complex issues to senior technical staff, ensuring proper follow-through until resolved.
Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions.
Installed and performed minor repairs to hardware, software or peripheral equipment.
Provided guidance on best practices for using technology resources securely.
Evaluated software or hardware to recommend improvements or upgrades.
Diesel Mechanic
I-State Truck Center
Sioux City, IA
10.2019 - Current
Inspected and verified dimensions and clearances of parts to verify conformance to factory specifications.
Provided technical advice to customers regarding their diesel engine needs.
Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
Inspected vehicles for safety issues and roadworthiness.
Used manual and computer- assessed diagnostic devices to test equipment and determine repair needs.
Conferred with customers to obtain descriptions of vehicle problems and discuss repair requirements.
Read and interpreted standards, drawings and blueprints and pinpointed inspection needs for repair work.
Identified areas of improvement for increased efficiency and productivity.
Trained new employees on company policies and procedures.
Provided guidance, direction, and technical assistance to crew members.