Malik Boyd-morris
Sales Associate
Calumet City,IL
Summary
Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities.
Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Hardworking skilled in managing stock and merchandising products. Expert in assisting customers, multitasking, and handling high-volume work. Well-versed in dynamic work environments.
Overview
3
3
years of professional experience
Work History
Freight Team Associate
Home Depot
04.2023 - 03.2024
- Loaded and unloaded trucks.
- Offered friendly, prompt customer service by answering questions, resolving issues quickly, and checking system for inventory.
- Lifted and moved items weighing 50 pounds multiple times per shift.
- Kept work areas neat and tidy by removing paper, trash and debris and sweeping floors.
- Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.
- Maintained high safety standards within the facility by enforcing proper lifting techniques, equipment usage, and hazard prevention measures.
- Scanned items on arrival and departure to create accurate tracking records.
Crew Member
Wendys Restaurant
09.2022 - 04.2023
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Assisted other team members to achieve goals.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
Associate
Amazon
04.2021 - 09.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by adhering strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
Radiology Technology
South Suburban College of Cook County
South Holland, IL05-2027
Thornton Fractional North
Calumet City, IL05-2020
Skills
Customer service
Residential landscaping
Sales techniques
Driver's license
Pallet jack operation
Multitasking and organization
Teamwork and collaboration
Food preparation
Inventory restocking
Cleaning and sanitizing
Drive-thru operations
Loading and unloading
Timeline
Freight Team Associate
Home Depot
04.2023 - 03.2024
Crew Member
Wendys Restaurant
09.2022 - 04.2023
Associate
Amazon
04.2021 - 09.2022
Radiology Technology
South Suburban College of Cook County
Thornton Fractional North