Malik Brandon
Wake Forest,NC
Summary
Accomplished retail professional with over 7 years of experience in store operations and team management, adept at cultivating a positive shopping environment while ensuring efficient store functionality. Expertise encompasses cash register operation, safety principles, and delivering exceptional customer service, contributing to a seamless in-store experience. Proficient in supervising team members, maintaining store security, and executing merchandising strategies effectively. A commitment to fostering customer satisfaction and team collaboration drives success in dynamic retail settings.
Overview
7
7
years of professional experience
Work History
Technician
Ace Host
Durham, NC
05.2025 - Current
- Maintained presence in building for duration of shift to ensure safety. Supervised building infrastructure and environment, addressing concerns proactively. Served at command center desk, managing communications efficiently. Handled emails and ticket responses using computer systems effectively. Allowed entry for authorized visitors by managing front door access. Engaged with visitors as required, delivering appropriate support. Responded swiftly to incoming calls and escalated issues through direct communication with internal departments.
Lead Store Associate
Aldi
Henderson
02.2023 - Current
- Supervising store associates being able to help provide coverage with the cash register and other task if needed. Constant siting, standing, lifting, and walking around the store, being able to stock the shelves and operate the cash register if opening. Closing associate must clean, box the shelves, and operate the cash register. Being able to count your own cash till as accurate as possible. Responsible for the security of the store while upper management is gone for the day, being able to count associates till and the stores money safe.
FT Store Associate
Aldi
Henderson
08.2022 - Current
- Constant siting, standing, lifting, and walking around the store, being able to stock the shelves and operate the cash register if opening. Closing associate must clean, box the shelves, and operate the cash register. Being able to count your own cash till as accurate as possible.
PT Store Associate
Aldi
Henderson
09.2021 - Current
- Constant siting, standing, lifting, and walking around the store, being able to stock the shelves and operate the cash register if opening. Closing associate must clean, box the shelves, and operate the cash register. Being able to count your own cash till as accurate as possible.
PT Customer Lead
Food Lion
Oxford
08.2018 - Current
- Being able to operate the cash register, scan at an acceptable speed to assure customer check out is neat and efficient. Tolerating difficult temperature of hot and cold, being able to lift up to 15lbs and more. Welcoming customers with a smile and politeness, bagging their items and helping the customers to their car.
Education
Undergrad - Information Technology
DeVry University
Downers Groveundefined
Vance-Granville Community College
Henderson06.2021
High School Diploma - undefined
J. F. Webb High School
Oxford06.2019
Skills
- Cash Register Operation
- Safety Principles
- Team Management
- Information Technology
- Bagging
- Courtesy
- Customer Satisfaction
- Merchandising
- Retail Commerce
- Sales Promotion
- Food Handling
- Expediting
- Forklift Trucks
- Stock Control
- Product Planning
- Customer Service
- Creativity
- Curiosity
- Problem Solving
- Trustworthiness
Languages
English
Timeline
Technician
Ace Host
05.2025 - Current
Lead Store Associate
Aldi
02.2023 - Current
FT Store Associate
Aldi
08.2022 - Current
PT Store Associate
Aldi
09.2021 - Current
PT Customer Lead
Food Lion
08.2018 - Current
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Vance-Granville Community College
High School Diploma - undefined
J. F. Webb High School
Undergrad - Information Technology
DeVry University