Malik Brookins
Panama City Beach
Summary
CCNP-certified network professional with over 4 years of experience in enterprise network operations, cybersecurity, and end-user support. Skilled in Cisco networking tools including DNA Center (DNAC), Identity Services Engine (ISE), and Unified Communications Manager (CUCM). Experience in Layer 3-4 network configurations and dynamic routing protocols such as OSPF and EIGRP. Strong background in maintaining secure and high-performing networks in military environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Enterprise Network Operator (Cisco Focused)
United States Air Force
08.2020 - Current
- Configured and troubleshot Layer 3 routing protocols (EIGRP/OSPF), VLANs, and basic ACLs for enterprise site connectivity
- Used Cisco DNA Center to monitor device status, view network topology, provisioning and assist with troubleshooting within a Cisco-centric infrastructure.
- Operated Cisco Identity Services Engine (ISE) to enforce network access policies.
- Supported dynamic routing configurations using OSPF and EIGRP as part of enterprise network operations in a Cisco-based infrastructure.
- Supported IP addressing schemes and subnetting strategies for scalable network infrastructure, ensuring efficient IP space utilization.
- Provisioned and administered Cisco IP phones, extension mobility profiles, and voicemail configurations through Cisco Unified Communications Manager (CUCM).
Tier III Helpdesk/PC Technician
Sprint
09.2016 - 08.2020
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Maintained office PCs, networks and mobile devices.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Bachelor of Science - Network Engineering And Security
Western Governors University
Salt Lake City, UT12-2026
Associate of Science - Information Technology
Community College of The Air Force
Montgomery, AL06-2023
Skills
- Network troubleshooting
- Connection analysis
- LAN and WAN administration
- VoIP systems
Certification
- CompTIA Security+
- CCNA - Cisco Certified Network Associate
- CCNP - Cisco Certified Network Professional
Timeline
Enterprise Network Operator (Cisco Focused)
United States Air Force
08.2020 - Current
Tier III Helpdesk/PC Technician
Sprint
09.2016 - 08.2020
Bachelor of Science - Network Engineering And Security
Western Governors University
Associate of Science - Information Technology
Community College of The Air Force
Similar Profiles
Sean ChapmanSean Chapman
Non-Commissioned Officer at Health Service Management/United States Air Force, United States Air Force ReserveNon-Commissioned Officer at Health Service Management/United States Air Force, United States Air Force Reserve
THOMAS F. GOODTHOMAS F. GOOD
COMMAND CHIEF MASTER SERGEANT, TWENTIETH, Senior Intelligence Analyst at UNITED STATES AIR FORCE F.E. Warren AIR FORCE BASE, AIR FORCECOMMAND CHIEF MASTER SERGEANT, TWENTIETH, Senior Intelligence Analyst at UNITED STATES AIR FORCE F.E. Warren AIR FORCE BASE, AIR FORCE
Jonni WatchmanJonni Watchman
Customer Support Specialist at United States Air Force (AF) - Luke Air Force BaseCustomer Support Specialist at United States Air Force (AF) - Luke Air Force Base
Ryan T. JamesRyan T. James
Dedicated Crew Chief at Moody Air Force Base, United States Air ForceDedicated Crew Chief at Moody Air Force Base, United States Air Force
Lenard ChesterLenard Chester
Barback at Dave & Buster'sBarback at Dave & Buster's