Malik Davis

• Facilitated seamless order fulfillment by accurately picking, packing, and organizing merchandise for customer pickup.

• Managed customer interactions by providing exceptional service during curbside deliveries, ensuring prompt and accurate order distribution.

• Utilized digital tools to track and update order statuses through mobile applications and store management software.

• Coordinated with multiple departments to verify stock levels and troubleshoot order discrepancies, ensuring customer satisfaction.

• Mapped, Coordinated, and executed various delivery routes during the yearly holiday season
• Contacted and interacted with customers for final package delivery requiring clarification of appropriate addresses and required signatures
• Oversaw and directed a team of seasonal workers emphasizing speed and safety of deliveries and outgoing shipments

• Unloaded trucks of furniture and bedding while properly placing them within the confines of the warehouse
• Built and plastic wrapped of furniture consisting of thousands of pounds in preparation for final delivery
• Safely utilized and operated forklift machines which entailed lifting and placing furniture within the warehouse