MALIK EASTMAN
Valley Stream
Summary
Dynamic sales representative with experience at Calvin Klein and Tommy Hilfiger, excelling in customer service and visual merchandising. Proven ability to enhance customer relationships and resolve inquiries effectively. Strong product knowledge and problem-solving skills contributed to a positive shopping experience, driving customer satisfaction and loyalty.
Overview
5
5
years of professional experience
Work History
Volunteer ( sale representative)
Calvin Klein and Tommy Hilfiger
1358 The Arches Circle Deer Park
09.2019 - 07.2024
- Assisted customers with product selections and provided styling advice.
- Maintained merchandise presentation to align with brand standards.
- Resolved customer inquiries and complaints in a professional manner.
- Assisted co-workers during busy periods or whenever needed in order to provide excellent customer service.
- Resolved customer complaints in a professional manner while remaining empathetic to their concerns.
- Demonstrated strong problem solving skills when faced with challenging situations or complex inquiries from customers.
- Greeted customers and responded to inquiries in a timely manner.
Education
High School Diploma -
Tiegerman High School
87-25 136th Street, Queens NY07-2024
Skills
- Product knowledge
- Sales techniques
- Visual merchandising
- Customer relationship management
- Inventory management
- Customer service
Timeline
Volunteer ( sale representative)
Calvin Klein and Tommy Hilfiger
09.2019 - 07.2024
High School Diploma -
Tiegerman High School