Summary
Overview
Work History
Education
Skills
Timeline
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Malik Elias

Orlando,FL

Summary

I am a hard working, effective, and reliable driver with over 4 years of experience in delivery driving in a fast paced environment. I have always maintained the highest standard of customer service and professionalism while delivering to customers and businesses. I am highly skilled and trained in safely loading and unloading parcels, completing logs, and staying on route with GPS system operations. I have an outstanding driving record as always making sure to maintain and follow safety rules and traffic laws.

Overview

4
4
years of professional experience

Work History

Amazon Delivery Driver

Cargo Movers Of Chicago
Bridgeview, IL
06.2021 - 02.2023
  • Delivering more then 250 packages a day.
  • Drove 850+ routes per week on a 5-day week basis.
  • Delivered over 350+ packages per day during peak season.
  • Determined optimal routes based on GPS application information and knowledge of local routes.
  • Loaded and unloaded vehicles at distribution center and delivery address.
  • Inspected vehicle and maintained gas, oil and water levels.
  • Filled gas every morning at local gas station with gas card maintaining full tank before start of day.
  • Transported and safely delivered items to prevent damage or loss.
  • Performed daily pre-trip inspections of delivery vehicle according to company guidelines during morning team meetings.
  • Assisted other team members in their routes nearby if personal route finished earlier than expected.
  • Delivered packages safely and securely to residential and commercial spaces.
  • Communicated with dispatch about changes of routes, unsuccessful package deliveries, and issues with vehicle to maintain safety while still making sure all packages are delivered same day.

Agiliti

Delivery Driver
Downers Grove, IL
01.2019 - 05.2021
  • Made outbound calls to obtain account information.
  • Developed strong customer relationships to encourage repeat business.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Filed vehicle logs, cargo records or billing statements according to company regulations.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Delivered medical equipment to hospitals within the region in a timely manner and assisted in the assemble of the equipment.

Warehouse Order Picker

Amazon Fulfillment Center MDW9
Aurora, IL
08.2020 - 03.2021
  • Reported damaged products or safety hazards to immediate supervisor.
  • Read orders to verify attributes and quantities of merchandise.
  • Operated forklift and pallet jack to transport heavy loads.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Used RF scanner to pick items from bins and complete orders.

Education

High School Diploma -

Terry Parker High School
05.2015

Skills

  • Class C Licensing
  • DOT Physical
  • Loading and Unloading
  • Time Management
  • Attention to Detail
  • Customer Service
  • Excellent Customer Service
  • Route Management
  • Clean MVR

Timeline

Amazon Delivery Driver

Cargo Movers Of Chicago
06.2021 - 02.2023

Warehouse Order Picker

Amazon Fulfillment Center MDW9
08.2020 - 03.2021

Agiliti

Delivery Driver
01.2019 - 05.2021

High School Diploma -

Terry Parker High School

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Malik Elias