Malik Ford
Oklahoma City
Summary
Dynamic professional with a proven track record in collaborative, fast-paced environments, excelling at managing complex transitions and nurturing strong client relationships. Expertise in strategic planning and effective communication ensures seamless project execution and stakeholder engagement. Eager to leverage skills and experiences in a new field to drive impactful results and contribute to organizational success. Committed to continuous improvement and innovation, ready to tackle new challenges with enthusiasm.
Overview
4
4
years of professional experience
Work History
Transition Specialist
Milhaus
Oklahoma City, Oklahoma
04.2024 - Current
- Implemented process enhancements that increased resident satisfaction scores.
- Facilitated communication between departments to streamline transition procedures.
- Conducted regular audits of operational processes to ensure compliance with standards.
- Assessed risks associated with each individual project, allowing proactive planning measures for potential challenges within client transitions.
- Improved overall client satisfaction by providing tailored assistance, regular updates, and comprehensive support throughout each stage of the transition process.
- Assisted in conducting needs assessments to identify key areas of service needs.
Security guard
The Criterion
Oklahoma City, Oklahoma
01.2023 - 05.2024
- Conducted regular patrols, identifying and addressing potential hazards or breaches.
- Maintained accurate logs of daily activities, incidents, and irregularities for review.
- Responded quickly to emergency situations to assess and deflect issues.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
Real estate agent
Keller Williams Realty
Oklahoma City, Oklahoma
08.2022 - 02.2024
- Conducted comprehensive market surveys and comparative market analyses (CMAs) to determine property value and guide pricing strategies
- Advised clients on market conditions, pricing, and mortgage options to support informed decision-making
- Negotiated purchase agreements and lease contracts, balancing client interests while adhering to real estate laws and ethical standards
- Conducted market analysis to provide clients with accurate pricing strategies and investment insights.
- Cultivated strong relationships with clients through exceptional customer service and follow-up communications.
- Maintained connections with clients to encourage repeat business and referrals.
Education
Psychology
University of Central Oklahoma
Edmond, OK05-2027
Skills
- Organizational realignment
- Problem-solving abilities
- Data entry software
- Adaptability and flexibility
- Effective communication
- Client needs assessments
- Data confidentiality
- Analytical thinking
- Conflict resolution
- Risk assessment
- Policy understanding
- Confidentiality practices
Timeline
Transition Specialist
Milhaus
04.2024 - Current
Security guard
The Criterion
01.2023 - 05.2024
Real estate agent
Keller Williams Realty
08.2022 - 02.2024
Psychology
University of Central Oklahoma