Motivated and dependable worker with experience in delivery driving, construction labor, and general field work. Quick learner with strong work ethic and ability to adapt to different job environments.
Overview
9
9
years of professional experience
Work History
Allied Universal
Security Officer
Houston, TX
06.2023 - 03.2026
Monitored property and ensured safety of people and assets
Patrolled areas and reported incidents
Followed strict procedures and remained alert at all times
Construction Laborer
Contract Worker
Houston, TX
05.2023 - 02.2025
Assisted with site prep, digging, and material handling
Operated hand and power tools safely
Followed OSHA safety guidelines
Worked with crew to complete projects on scheduled
Landscaping Worker
Yard Work
Houston, TX
03.2020 - 02.2021
Assisted customers in navigating company website and placing online orders, improving overall user experience.
Followed up with customers about resolved issues to maintain high standards of customer service.
Responded proactively and positively to rapid change.
Conducted regular quality assurance checks on interactions with customers to ensure agents were meeting established guidelines and standards for service excellence.
DoorDasher
Delivery Driver
Houston, TX
07.2019 - 02.2020
Delivered items safely and on time to customers
Maintained vehicle and followed traffic laws
Used GPS/navigation to plan efficient routes
Provided good customer service
Team Member
McDonald's
Houston, TX
03.2017 - 02.2018
Developed strong cooperative relationships with coworkers and managers.
Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Supported creation of detailed, technical financial models to value potential acquisition targets.
Devised and implemented processes and procedures to streamline operations.
Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
Education
High School Diploma -
Hastings High School
Houston, TX
06.2020
Skills
Paperwork Processing
Minute Taking
Computer Skills
Customer RMA management
Dependable and Responsible
Strong work ethic and reliability with consistent attendance
Ability to work outdoors for extended periods
Comfortable using tools, equipment, and mobile devices
Good problem-solving skills and attention to detail
Ability to follow directions and safety procedures
Physically capable of walking long distances and lifting equipment
Issue and Complaint Resolution
Problem Resolution
Excellent Communication
Analytical and Critical Thinking
Accomplishments
Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
Customer Relations - Earned highest marks for customer satisfaction, company-wide.