Malik A. Joseph
Brooklyn,NY
Summary
Dynamic professional with a proven track record at Bank of America, excelling in security oversight and client relations. Adept in critical thinking and exceptional service, I foster positive environments and enhance customer experiences. Skilled in data management, I effectively respond to incidents, ensuring safety and satisfaction in high-pressure situations.
Overview
2
2
years of professional experience
4
4
Certifications
Work History
Allied universal
Bank of America
New York, New York
06.2025 - Current
- Oversaw and upheld security protocols to guarantee safe banking environment.
- Responded promptly to alarms and incidents, coordinating with law enforcement as necessary.
- Developed and maintained positive relationships with clients to enhance service delivery.
Frontdesk associate
Blink fitness
Brooklyn, USA
08.2023 - 05.2025
- Assisted with membership inquiries, sign-ups, and account management tasks.
- Maintained a clean and organized front desk area and gym floor.
- Welcomed members and guests warmly to enhance customer experience.
- Assisted with membership inquiries, sign-ups, and account management.
Education
Certificate - Google Analytics 4
Opportunities for a Better Tomorrow
NY, NY03.2023
Certificate - google IT support, introduction to Picsart for social media marketing, fundamental of digital image and video processing
Coursera
01.2021
High School Diploma -
Brooklyn Academy High School
Brooklyn, NY06.2019
Skills
- Exceptional service
- Front desk operations
- Critical thinking
- Data management
- Organizational skills
- Problem-solving
- Basic computer skills
- Collaboration
- Communication
Certification
Google IT Support Certificate
Timeline
Allied universal
Bank of America
06.2025 - Current
Frontdesk associate
Blink fitness
08.2023 - 05.2025
Certificate - Google Analytics 4
Opportunities for a Better Tomorrow
Certificate - google IT support, introduction to Picsart for social media marketing, fundamental of digital image and video processing
Coursera
High School Diploma -
Brooklyn Academy High School