MALIK GANTT
New York,NY
Summary
Motivated & Dependable individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Team Leader Manager
Chick-fil-A
09.2021 - 09.2023
- Delegated daily tasks to team members to optimize group productivity
- Assigned projects and distributed tasks to team members as per area of expertise
- Offered training and support to keep team members motivated and working toward objectives.
Studio Manager
The Luxor Studio
01.2017 - 09.2021
- Guided studio equipment repairs and services to sustain high-level quality of work
- Resolved customer inquiries and complaints requiring management-level escalation
- Welcomed customers and asked open-ended questions to understand individual needs.
Intern
The Whitney Museum
06.2018 - 07.2019
- Attended and participated in meetings and brainstorming sessions with team members
- Supported various program activities, assisting with administrative tasks
- Assisted in routine research, investigations and special projects to support work of assigned department.
Host
Madame Tussaud's New York
04.2016 - 06.2018
- Guided guests into following protocols to maintain safe environment
- Answered guest queries and satisfied customer concerns to improve overall customer satisfaction
- Built detailed knowledge on locations and points of interest to thoroughly answer guest questions.
Education
High School Diploma -
Brooklyn Community Arts & Media High School
Brooklyn, NY06.2016
Skills
- Sales Expertise
- Client Rapport-Building
- Team Leadership
- Computer Skills
- Project Management
- Public Speaking
- Data Evaluation
- Continuous Improvement Process
Timeline
Team Leader Manager
Chick-fil-A
09.2021 - 09.2023
Intern
The Whitney Museum
06.2018 - 07.2019
Studio Manager
The Luxor Studio
01.2017 - 09.2021
Host
Madame Tussaud's New York
04.2016 - 06.2018
High School Diploma -
Brooklyn Community Arts & Media High School
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