Malik Gentry
Clinton Township,MI
Summary
Reliable, detailed-oriented professional, pivoting from manufacturing/logistics into customer service. Accumulated over 7 years of work knowledge in a fast-paced production environment, where clear communication, troubleshooting, documentation, and teamwork were essential. Alongside work skills, I acquire the ability to learn new systems quickly and remain calm under pressure. I am eager to join a position that encourages me to continue exercising strong problem-solving skills and positive human interactions.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Machine Operator
MNP Corporation
05.2021 - Current
- Diagnosed routine production issues
- Coordinated quick fixes with teammates by communicating status updates clearly.
- Documented production notes, counts, and discrepancies with high accuracy.
- Used precision tools (micrometers/calipers) and followed SOP’s-habits that translate to careful, process-driven service work.
- Operated multiple machines according to safety protocols and standard operating procedures.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Shipping and Receiving Associate
Penske Logistics
03.2019 - 05.2021
- Worked cross-functionally to prepare orders while maintaining quality control and effective time management.
- Optimized transportation logistics by communicating effectively with carriers to schedule pickups and deliveries, as well as problem shooting any concerns.
- Enhanced customer satisfaction, ensuring timely shipment of products and accurate order fulfillment.
- Maintained precise records for all inventory, minimizing discrepancies and losses.
Quality/Material Handler
Yangfeng Automotive Interiors
01.2017 - 03.2019
- Monitored in-process inventory and proactively delivered materials to work centers based on customer needs.
- Prepared stock for shipment by verifying accurate quantity and quality of material based on company standards.
- Performed cycle counts and inventory control to accurately track product levels.
- Effectively supported the production line in a timely manner, while also working to minimize any errors.
Education
High School Diploma -
Chippewa Valley Highschool
Clinton Township, MISkills
- Active Listening, clear written and verbal communication
- Basic troubleshooting; documenting steps and outcomes
- Accurate data entry; updating records/logs (WMS, spreadsheets)
- Prioritizing and multitasking
- Team collaboration
- Comfort with email/chat, Microsoft Office; quick to learn CRMs
Certification
- ForkLift Certification
Timeline
Machine Operator
MNP Corporation
05.2021 - Current
Shipping and Receiving Associate
Penske Logistics
03.2019 - 05.2021
Quality/Material Handler
Yangfeng Automotive Interiors
01.2017 - 03.2019
High School Diploma -
Chippewa Valley Highschool