Summary
Overview
Work History
Education
Skills
Timeline
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MALIK JONES

Galveston

Summary

Strong execution minded individual who utilizes my talents and motivational skills to display the value of teamwork and trust, while upholding integrity to improve the quality of service to your company

Overview

10
10
years of professional experience

Work History

Service Response Consultant

Sodexo Services
07.2017 - Current
  • Enhance communication among team members to foster collaborative and supportive work environment.
  • Evaluate different department needs and expectations, establishing clear goals for each consulting engagement.
  • Creator of business partnership contracts
  • Monitor alarm systems
  • Consistently maintains a ninety five percent customer service satisfaction rate through quality control
  • Answer multiple telephone lines
  • Conduct staff meetings
  • Active member on the Board of Essential Emergency Leads
  • Data entry

Transportation Specialist

Sodexo Services
03.2015 - 07.2017
  • Developed strong relationships with patients, resulting in increased satisfactions with our customer service skills within the department
  • Fostered a positive work environment by promoting teamwork, collaboration, and open communication among staff members
  • Ensured timely and accurate deliveries of patients and medical equipment for all departments within the hospital
  • Dispatched proper inventory counts for all designated equipment to the management team

Education

High School Diploma -

Texas City High School
Texas City, TX
05-2014

Skills

  • Problem-solving
  • Attention to detail
  • Team leadership & development
  • Client relationships
  • MS office
  • Integrity and honesty
  • Analytical thinking
  • Strategic planning
  • Issue resolution

Timeline

Service Response Consultant

Sodexo Services
07.2017 - Current

Transportation Specialist

Sodexo Services
03.2015 - 07.2017

High School Diploma -

Texas City High School

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MALIK JONES