Malik Kimble
Aurora,Colorado
Summary
Experienced in implementing innovative initiatives with a proven track record of success. Recognized as a skilled multitasker and team leader. Creates a dynamic and positive workplace culture that aligns with the organization's mission and values. Passionate about developing talent and excels in training new hires and providing guidance to struggling workers, ensuring their professional growth and overall success.
Overview
9
9
years of professional experience
Work History
Driver
Papa John's
08.2023 - 12.2024
- Deliver food in a timely manner
- Maintain in-store duties, such as helping with customers and cleaning the front of the store
- Prep food
Technical Analyst II
HCA Healthcare
08.2018 - 08.2019
- Responsible for installs and repairs for PSL equipment and software per HCA and division IT&S standards and guidelines
- Support includes terminals, PC's, printers, cable management and additional vendor software
- Provide 24x7 on-call support
- Perform facility-based moves, adds and changes as needed
- Diagnosed software issues and applied troubleshooting techniques to resolve problems
- Performed quality assurance and quality control assessments of support ticket fulfillment
- Advised project managers on simultaneous technical workstreams, aiding in alignment of broader business goals
- Prepared technical responses to requests for quotes, assigning costs, timeframes and alternative solutions
- Undertook technical maintenance of various database systems
Manager
UBreakiFix
08.2015 - 07.2017
- Diagnosed/Repaired hundreds of electronic devices daily
- Stayed calm and professional during challenging customer service situations.
- Maintained professional, organized, and safe environment for employees and patrons.
- Completed various assignments within set deadlines.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School -
Eaglecrest High School
Centennial, CO05.2008
Skills
- Operational Leadership
- Enthusiastic Demeanor
- Digital Literacy
- Marketing
- Client Support
- Problem-solving
- Operational Leadership
Timeline
Driver
Papa John's
08.2023 - 12.2024
Technical Analyst II
HCA Healthcare
08.2018 - 08.2019
Manager
UBreakiFix
08.2015 - 07.2017
High School -
Eaglecrest High School
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