Malik McCants

• Assist customers with Bass Pro Shops CLUB membership services, including applications and account inquiries.
• Provide product knowledge and recommendations to enhance customer
  experience.
• Handle transactions, process payments, and manage customer data accurately.
• Maintain a welcoming and organized service area.

• Provide excellent customer service by greeting members and assisting with inquiries.
• Manage gym memberships, including sales, renewals, and cancellations.
• Promote and sell fitness programs, supplements, and merchandise to enhance member experience.
• Maintain cleanliness and organization of the front desk area and gym facilities.
• Assist with administrative duties, including data entry and scheduling appointments.

• Successfully organized and set up event spaces, optimizing layouts and

equipment placement for maximum efficiency.

• Delivered exceptional front-desk services, welcoming guests and handling

inquiries with professionalism.

• Operated audio-visual equipment adeptly, ensuring high-quality

production for various events.

• Conducted light maintenance tasks to uphold facility functionality and

presentation.

• Maintained confidentiality in handling sensitive information while performing administrative tasks.
• Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
• Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
• Expedited document processing with accurate data entry and timely filing.

• Teaching archery, focusing on safety, technique, and skill development.
• Conducting daily sports periods, fostering teamwork, sportsmanship, and physical activity among campers.
• Becoming trained and certified in Rock-Wall Climbing and Ropes Course activities, where l prioritized safety and encouraged personal growth through challenging, team-based exercises.

• Empowered youth by identifying and nurturing their leadership potential

within a collaborative mentoring framework.

• Developed tailored leadership skills, including effective communication,

problem-solving, and teamwork, fostering personal growth.

• Created safe environments for open dialogue, enabling youth to express

thoughts and aspirations.

• Collaboratively established short- and long-term goals with mentees,

tracking progress and celebrating achievements.

• Contributed as a key member of the launch team for the inaugural Crunch

Fitness facility in Centerville, GA, facilitating successful grand opening

events.

• Engaged potential clients through effective membership procurement

strategies, significantly increasing membership sales.

• Provided facility tours and coordinated scheduling for the Kids’

department, ensuring a seamless customer experience.

• Initiated and organized toy donation programs, promoting community

engagement and support for local youth.