Summary
Work History
Education
Skills
Timeline
pwb

Malik Pierce

New Britain ,Connecticut

Summary

Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management. Experienced with warehouse operations, including inventory management and workflow optimization. Utilizes strong leadership and problem-solving skills to improve efficiency. Track record of fostering team collaboration and adapting to changing needs. Warehouse operations professional with strong leadership skills and hands-on experience in logistics and inventory management. Adept at coordinating teams, optimizing workflows, and ensuring efficient and safe handling of materials. Known for reliability, adaptability, and fostering collaborative work environment to achieve operational goals. Skilled in using warehouse management systems and implementing best practices to drive productivity and accuracy. Warehouse professional, prepared to drive operational excellence. Proven ability to manage inventory, streamline processes, and ensure timely deliveries. Focused on team collaboration and adaptability to meet changing demands. Known for problem-solving and leadership skills. Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active.

Work History

Tobacco Associate

Hastings Tobacco
Windsor CT
06 2013 - 08 2022
  • Maintained up-to-date knowledge on tobacco legislation changes to ensure company compliance at all times.
  • Contributed to team success through consistent achievement of individual sales targets.
  • Enhanced customer satisfaction by providing exceptional service and product knowledge.
  • Boosted sales through the implementation of effective merchandising strategies and attractive displays.
  • Improved overall store cleanliness by consistently performing routine maintenance tasks such as sweeping floors or wiping down surfaces.
  • Worked closely with other associates to create a cohesive team atmosphere focused on achieving store goals together.
  • Participated in ongoing professional development opportunities within the tobacco industry to stay abreast of new trends and best practices.
  • Facilitated efficient store operations by stocking shelves and keeping a clean, organized workspace.
  • Assisted in inventory management tasks such as ordering products, receiving shipments, and monitoring stock levels.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers and provided outstanding customer service.
  • Performed cash, card, and check transactions to complete customer purchases.

Selector

C&S
Summers CT
01 2014 - 05 2015
  • Streamlined order processing with effective communication between departments and prompt resolution of discrepancies.
  • Upheld company values and policies by consistently demonstrating professionalism, integrity, and a strong work ethic in all aspects of the role.
  • Entered package information into company's computer system.
  • Optimized inventory control by conducting routine cycle counts and updating the warehouse management system accordingly.
  • Increased order accuracy by diligently reviewing and selecting items according to pick lists.
  • Enhanced team productivity by assisting with training new employees on warehouse processes and best practices.
  • Consistently met or exceeded daily performance metrics by prioritizing tasks and managing time effectively.
  • Maintained current knowledge of industry trends, warehouse best practices, and relevant technologies to enhance job performance.
  • Improved warehouse efficiency through accurate and timely retrieval of products for delivery.
  • Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
  • Maintained a safe work environment by adhering to safety protocols, proper equipment usage, and regular housekeeping tasks.

Shoe Department Lead

Macys Department Store
Farmington CT
01 2014 - 06 2015
  • Assisted customers with finding the perfect shoe fit, enhancing their shopping experience.
  • Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
  • Operated cash register to process payments and provided receipts to establish proof of transaction.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Managed efficient cash register operations.

Grill Cook

McDonald's
New Britain CT
05 2015 - 07 2016
  • Maintained clean, organized grill stations for hygienic, orderly food preparation.
  • Cleaned and maintained kitchen equipment regularly.
  • Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Provided support to crew members, facilitating quick food preparation and delivery.
  • Grilled meats and seafood to customer specifications.
  • Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Restocked and rotated food items according to expiry dates to minimize waste.
  • Established and maintained productive staff relationships for positive working environments.
  • Maintained grill equipment, resulting in fewer operational disruptions.

Camp Counselor

Channel 3 Kids Camp
Andover CT
07 2009 - 07 2017
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Encouraged team building to increase camaraderie, trust and rapport.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Implemented rules and regulations to enforce discipline and compliance.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Collaborated with fellow counselors to create memorable events that promoted teamwork and strengthened bonds among campers.
  • Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
  • Promoted camper growth through individualized attention, mentorship, and skill-building opportunities.
  • Assisted in preparing meals and snacks to provide nutritional needs to campers.
  • Assisted with maintenance and upkeep of campgrounds to promote clean environment.
  • Supported campers in realizing their full potential through guidance and encouragement in skill development sessions.
  • Led groups of children safely through variety of camp activities.
  • Established lasting connections with campers'' families through consistent communication regarding progress and achievements during their time at camp.

Sanitation Crew Member

Perdue Farms of Lewiston Woodville
Lewiston Woodville NC
07 2017 - 03 2018
  • Collected, sorted, and disposed of garbage and recycling from production work areas.
  • Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
  • Handled spills in work and common areas and used proper methods to clean and sanitize each material.
  • Worked with team members from multiple departments to maintain strict cleanliness standards.
  • Supported compliance with local health department standards through regular inspection and maintenance of sanitation systems.
  • Performed routine inspections of work areas, identifying potential hazards or areas requiring attention for optimal cleanliness.
  • Assisted in maintaining inventory levels of cleaning supplies, ensuring availability for daily use.
  • Improved overall facility cleanliness by diligently following established sanitation protocols and guidelines.
  • Maintained neat, clean and sanitized work areas.
  • Enhanced operational efficiency by consistently completing assigned tasks within designated timeframes.
  • Demonstrated attention to detail while performing quality control checks on completed tasks, guaranteeing satisfactory results.
  • Cleaned certain pieces daily and maintained weekly, monthly, and semi-annual procedures for less critical lines.
  • Attended to building parking lots and grounds each day to keep outside areas clean and neat.
  • Followed company and OSHA safety protocols for handling and disposing of hazardous materials.
  • Maintained a safe working environment for all team members by adhering to safety regulations and procedures.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Maintained floor cleaning and waxing equipment.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.

Production Worker

Hampton Farms
Edenton NC
10 2017 - 05 2020
  • Organized work to meet demanding production goals.
  • Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
  • Resolved issues quickly to maintain productivity goals.
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Managed inventory levels to prevent production delays.
  • Assisted in training new employees on production processes, ensuring a seamless integration into the team.
  • Maintained clean and safe work environment, adhering to health and safety protocols.
  • Adapted quickly to changes in production schedules, ensuring flexibility in operations.

Crew Member

Tractor Supply Company
Ahoskie NC
05 2017 - 02 2019
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Stocked shelves to organize aisles in assigned department.
  • Assisted other team members to achieve goals.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.

Package Handler

FedEx Ground
Middletown
07 2019 - Current
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Followed safety regulations to maintain safe work environment.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
  • Followed verbal and written instructions to properly move and ship products.
  • Supported team morale by fostering positive communication and collaboration among coworkers.
  • Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Stored and secured packages in designated areas to prevent damage and theft.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Used hand-held scanners and physical logs to accurately track item movements.

Package Handler

UPS
Hartford CT
06 2019 - 09 2020
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Followed safety regulations to maintain safe work environment.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Assembled, sealed, and loaded packages into correct trucks.

Furniture Mover

Colonial Moving and Storage
Berlin CT
07 2019 - Current
  • Followed verbal and written instructions to properly move and ship products.
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Conducted thorough pre-move inspections of furniture items to identify existing damages or potential challenges while handling them during relocation processes.
  • Completed residential and commercial moves efficiently by adhering to schedules and managing time effectively throughout the day.
  • Maintained clean and organized moving trucks, ensuring all equipment was readily available for each job.
  • Reduced property damage claims by employing proper lifting techniques and utilizing padding materials to protect surfaces during moves.
  • Improved team efficiency through clear communication and collaboration with fellow movers in coordinating tasks.
  • Safely transported valuable items by securing them properly within the moving truck to prevent shifting during transit.
  • Facilitated seamless transitions between homes or offices by coordinating efficient loading and unloading of moving trucks.
  • Enhanced customer satisfaction by carefully wrapping and packing delicate furniture items for safe transportation.

Overnight Stocker

Stop & Shop
Berlin
05 2021 - 07 2023
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Supported store operations by efficiently unloading delivery trucks and properly sorting merchandise according to department needs.
  • Improved overall inventory management with consistent attention to detail during stock rotation and labeling tasks.
  • Maintained neat, organized stockroom free of hazards.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
  • Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
  • Inspected inventory to identify shortages and maintain consistent inventory.
  • Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.

Overnight Stocker

Walmart
Cromwell
12 2021 - 10 2024
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
  • Supported store operations by efficiently unloading delivery trucks and properly sorting merchandise according to department needs.
  • Improved overall inventory management with consistent attention to detail during stock rotation and labeling tasks.
  • Maintained neat, organized stockroom free of hazards.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
  • Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
  • Inspected inventory to identify shortages and maintain consistent inventory.
  • Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.

Warehouse Lead

Lake Compounce
Bristol CT
05 2025 - Current
  • Oversaw daily operations and shipping and handling processes.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
  • Ensured timely order fulfillment by closely monitoring shipping schedules and coordinating with carriers.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Facilitated cross-training amongst team members to enhance overall skillset and improve staff flexibility during peak seasons or absences.
  • Improved warehouse efficiency by implementing new inventory management systems and organizational strategies.

Education

Diploma -

Windsor High School
08.2012

Skills

  • Shipping and receiving
  • Packing and scanning
  • Materials transportation
  • Equipment monitoring
  • Product restocking
  • Retail materials management
  • Inventory management
  • Order fulfillment
  • Safety processes and procedures
  • Product location
  • Forklift safety and operation
  • Shipping procedures understanding
  • Warehouse safety
  • Equipment operation
  • Exceptional time management skills
  • Stock management
  • Recordkeeping strengths
  • Heavy lifting
  • Pallet arrangement
  • Production line operations
  • Customer relationships
  • Stocking
  • Shelving of products
  • Inventory monitoring
  • Retail merchandising
  • Cleaning procedures
  • Customer Response
  • Pick lists
  • Forklift Operation
  • Warehousing functions

Timeline

Tobacco Associate

Hastings Tobacco
06 2013 - 08 2022

Selector

C&S
01 2014 - 05 2015

Shoe Department Lead

Macys Department Store
01 2014 - 06 2015

Grill Cook

McDonald's
05 2015 - 07 2016

Camp Counselor

Channel 3 Kids Camp
07 2009 - 07 2017

Sanitation Crew Member

Perdue Farms of Lewiston Woodville
07 2017 - 03 2018

Production Worker

Hampton Farms
10 2017 - 05 2020

Crew Member

Tractor Supply Company
05 2017 - 02 2019

Package Handler

FedEx Ground
07 2019 - Current

Package Handler

UPS
06 2019 - 09 2020

Furniture Mover

Colonial Moving and Storage
07 2019 - Current

Overnight Stocker

Stop & Shop
05 2021 - 07 2023

Overnight Stocker

Walmart
12 2021 - 10 2024

Warehouse Lead

Lake Compounce
05 2025 - Current

Diploma -

Windsor High School

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Malik Pierce