Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Malik Pitt

Washington,DC

Summary

Driven professional with a track record of delivering exceptional customer service and driving operational efficiency. Excelled at Omni Excavators by mastering equipment operation (hard skill) and fostering teamwork (soft skill), significantly enhancing project outcomes. Proven ability in problem-solving and maintaining a safe driving record, underscoring a commitment to excellence and client satisfaction.

Overview

5
years of professional experience

Work History

Dvsc

Amazon Delivery Driver
11.2023 - 06.2024

Job overview

  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Expedited deliveries to meet customer deadlines and requirements.

Omni Excavators

Skilled Laborer
06.2020 - 12.2023

Job overview

  • Demonstrated versatility in adapting quickly between different types of skilled labor tasks depending on project requirements.
  • Operated power equipment to move materials and promote job efficiency.
  • Used problem-solving skills to troubleshoot unexpected issues during construction projects while minimizing delays or additional costs involved in resolving them.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Collaborated with team members to complete projects on schedule, ensuring high-quality results and client satisfaction.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.

Mattress Discounters

Sales Associate
04.2019 - 06.2020

Job overview

  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

Youthbuild Public Charter School
Washington, DC

GED from Construction Site Management
06.2018

University Overview

I went to a construction school where I learned site management and how to build houses with my hand I was certified for an HBI certification CPR certification at this school I also obtained my GED.

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Safe Driving
  • Safe Driving Record
  • Heavy Lifting
  • Commercial driving
  • Equipment Operation

Timeline

Amazon Delivery Driver

Dvsc
11.2023 - 06.2024

Skilled Laborer

Omni Excavators
06.2020 - 12.2023

Sales Associate

Mattress Discounters
04.2019 - 06.2020

Youthbuild Public Charter School

GED from Construction Site Management
Malik Pitt