Summary
Overview
Work History
Education
Timeline
Generic

Malik Salahuddin

Wesley Chapel,FL

Summary

Dynamic sales professional with a proven track record of driving revenue growth and enhancing customer satisfaction. Skilled in managing e-commerce strategies, introducing innovative sales initiatives, and building strong relationships with clients. Adept at leveraging data to optimize sales processes, leading to increased customer retention and repeat business. Committed to delivering exceptional service and achieving sales targets.

Overview

5
5
years of professional experience

Work History

Sales Manager

Diamond Galleria
Tampa, FL
12.2022 - Current
  • Collaborated with marketing team to create promotional materials for target customers.
  • Managed daily operations of sales department, including supervision of staff members.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Developed and implemented targeted online sales strategies.
  • Analyzed customer data to identify trends and develop marketing campaigns.
  • Implemented digital marketing techniques, such as search engine optimization, to increase web traffic. Increased sales by 17%.
  • Managed social media promotions and online sales for the website, driving engagement and increasing revenue by 11%.
  • Oversaw day-to-day activity on website and overall performance to improve user experience, increase traffic and develop brand loyalty.
  • Created and presented monthly reports to management on sales performance.
  • Streamlined the custom jewelry order process for clients, enhancing efficiency and turnaround time.

Salesperson

Diamond Galleria
Tampa, FL
06.2020 - 12.2022
  • Analyzed customer feedback to identify areas of improvement in product offerings.
  • Gathered data on competitors' pricing, products, and promotional activities.
  • Resolved customer complaints promptly and efficiently.
  • Provided personalized service to build relationships with customers.
  • Achieved 45% of the total sales, consistently exceeding individual and team targets.
  • Issued sales promotion materials to customers to boost sales.
  • Collaborated with financing companies to secure better deals, resulting in improved sales. Secured 20% new customers and customer satisfaction.

Sales Associate

Apna Bazaar International
Tampa, FL
05.2019 - 05.2020
  • Served as a cashier at the grocery store, ensuring efficient transactions and providing excellent customer service.
  • Introduced online sales to assist customers during COVID-19, with online orders now accounting for 15% of total sales, demonstrating the effectiveness of our e-commerce strategy.
  • Delivered online sale orders to ensure exceptional customer service and enhance overall satisfaction.
  • Repeat customer orders contribute to consistent sales, ensuring steady revenue and fostering customer loyalty.

Education

Master's MSITM - Computer/Information Technology Services Administr

Campbellsville University
Campbellsville, KY
03-2023

Bachelor of Science - Interdisciplinary Natural Sciences

University of South Florida
Tampa, FL
12-2019

Timeline

Sales Manager

Diamond Galleria
12.2022 - Current

Salesperson

Diamond Galleria
06.2020 - 12.2022

Sales Associate

Apna Bazaar International
05.2019 - 05.2020

Master's MSITM - Computer/Information Technology Services Administr

Campbellsville University

Bachelor of Science - Interdisciplinary Natural Sciences

University of South Florida

Similar Profiles

CREATE PROFILE
Malik Salahuddin